The service advisor Joseph El-Khoury always takes good care of me. The manager Bryan Trejos is very professional, the Finance rep Zack is very honest and the Salesman Cleber Gomes went above and beyond and shines above the rest!

Junior was an absolute professional and made me a fair offer based on actual current market value

The service technicians are always so pleasant Always easy to make an appointment Dan is absolutely phenomenal. Love it when I know he’s going to help me!!!!!!

Dan was great as always 👍

fast and easy. friendly staff and prompt informative.

Pleased with level of service. Travis always takes excellent care of us.

Quick, Painless and high quality service. No problems whatsoever

We bought a new Honda Pilot special edition from Joshua this week who is a great sales rep. We had a little issue because we bought late sunday night, and most of the banks were closed, the Finance Manager had a family emergency, so we had to come back several days later to sign the paperwork. All in all, a decent experience. I will say, I feel you really have to keep an eye on the numbers with this dealership as they have a tendency to overcharge at every opportunity. Keep an eye on the numbers and pay attention to what Honda sells things for and what this dealer charges you for those options and you should be fine.

This dealership like many are adding price increases over msrp and adding hyperinflated packages to their vehicles. I found a dealer Not doing this and would recommend everyone to shop around and not support these greedy dealerships.

Love this dealership! Joe in the service department is truly the best. Polite and efficient and what a great price on tires. Thanks Joe!!!

I was impressed with the dealership and the staff. Buying my car was a straightforward process. I was happy with the price presented to me without the dealership games, that sadly have become “normal”! I would highly recommend AutoNation Honda Sanford!

I had a great experience. I worked with Cleber. He was really nice and also knowledgeable. I would recommend this dealership and to work with Cleber. I am also very happy with my new car.

It was a pleasure working with Joshua. All was well, they wanted to make sure all was legit and legal which is understandable. My overall experience was great! I would definitely recommend Auto Nation. I have already told others about my experience. Auto Nation did not try to reduce what they quoted to me. I am very happy with that.

I had a problem with defective paint on a Honda Accord. It had been partially repainted 2 years ago but another part of the car started to peel. I brought it to the AutoNation collision Center as instructed by the dealer on 9/21/21. They sent the dealer an estimate but the service manager Michael Donaldson refused to respond. I sent various messages to the service manager and was totally ignored. On 10/19/21 I informed Honda USA I was having a problem with the dealer. they called me on 10/26/21 and said they would talk to the dealer. I never heard back from them even when I asked for status! On 11/22/21 I found the general manager of AutoNation Honda Rob Breedlove. He was very responsive and got the service manager to finally address my issue although even with his help there were still some delays. My issue was finally resolved last week after more than 3 months,

Great services

They are not in the habit of providing surveys or asking for customer feedback, because they know that they provide horrible service. If you need a car, you are better off going ANYWHERE else.

Anthony and Jose were great to work with! Went above and beyond to make the process easy. Highly recommend.

I had a great experience here. My salesman Cleber was the absolute best! He helped me find the perfect car for me. He was patient with me and didn’t put any pressure on me the way most salesman do. He answered all my questions about the car, and explained everything to me during the process so I felt confident that they weren’t ripping me off and that I got a good deal for my new Civic Sport! Thank you Cleber for all your help. I love my new car and you made the experience easy.

They have an amazing service department. Travis the manager is always helpful and makes your service visit easy.

My wife and I recently bought a new CR-V from AutoNation Honda. We were having trouble finding a new vehicle. I called them on a Friday night, and talked to a salesperson. His name is Michael Dagostino. I told him what we were looking for and he helped me with process. He said the CR-V that we wanted was due to arrive in about 10 days. I went in there the next day around lunch time, and put down a deposit. He called me 6 days later to tell me the vehicle was there. We picked it up 2 days later. Michael was very good at communicating with us and went out of his way to help move things along. He also saved us time by helping us get some of the administrative issues knocked out ahead of time. We bought the appearance package and Michael helped coordinate the initial coating treatment. He still treats us like valued customers, well after the sale. We really appreciate the effort he put in to make this a pleasant process.

I just bought a new 2022 Honda and love it. My sales rep was Nancy Bunton. She was very Patient and did not rush me about making a decision to buy the new car.

Ed was very courteous and professional. He provided great customer service.

I have a 2018 Honda Clarity which I bought at AutoNation Sanford and I never took it to another place for regular maintenance. AutoNation is excellent, professional technicians and easy to deal with. Thumbs up!

Paula and Bryan were amazing to deal with for this purchase. We had a good conversation and agreed to a fair compromise for the deal. They did not force us into any extras and did not charge us a ridiculous market adjustment like most dealerships for a beautiful new Honda Accord Hybrid. Once we made it to Finance it was a smooth transaction all they way around. Thank You!

They were wonderful just don’t deal with the used car management he is rude.

Took my vehicle in for service twice for the same issue. I still have the issue and have left numerous messages for the service representative to call me back with no response.

Cleber was awesome to work with. He was able to get us in the car we wanted at the price we wanted and delivered early. Outstanding, thanks for your help and professionalism.

A wonderful experience from beginning to end. Our salesman, Sergio, greeted us for our appointment and took us straight to the Honda we were interested in looking at. He and my husband had great email communication about our expectations before we arrived which we really appreciated. We talked through numbers and Sergio did all the legwork between our table and the desk where numbers were crunched. We waited a short while for the finance representative, Zach, to meet with us. And thoroughly enjoyed speaking with him as we signed our paperwork. But while we waited, several staff checked in on us asking if we needed anything to drink, sometimes just to check to see if we were comfortable. Great customer service. Michelle, in the auto body department swung by to say hello. It was important to everyone there that we knew who they were, what they did, and that they'd be around for us after we purchased our vehicle. Each staff member was very knowledgable and able to answer our questions. The staff have been there a while, which tells us that it's a great place to work. we're happy that we'll see them again. We'll be back.

After I got my car from them in 2014, I never hesitated to get it serviced at the same place. The purchase experience was good and the service had been great. When Bob worked there he really took care of customers and was super attentive, nice and listened to your car concerns. After he left, it was hit and miss with the service department and almost stopped coming here due to the bad customer service (this was off and on for the last 3 years). I had alignment in my car on my last 2 visits and I was disappointed to know that both the technician and the service member agreed to do the alignment, when clearly I need to get new tires first. That really upset me and I decided to give them a call. Based on that call, everything turned around for the best, hence why I am rating them 5 stars. Travis Bussin is the best in the service department and so glad I met him! Not only did he listen to my alignment concern/issue, but he offered to make it right. That experience up to this day, is what made me decide to stay and keep coming to get my wonderful car serviced. Travis is nice, attentive, friendly and does listen. He gets the job done and makes sure it is done right. Thank you Travis for your awesome service and for giving me hope to stay with AutoNation Honda Sanford!

It was such a smooth process buying my car. I was trading my car in for a new one and got exactly what I wanted. Even with the shortage, I got the car I had been wanting. The salesman was so attentive, helpful and patient, the finance department had everything set for us to sign without no hiccups. Overall, at great experience and would recommend anyone to the Honda in Sanford, FL.

Very professional. The sale rep Nancy was very nice and knowledgeable. Will recommend auto nation Honda to family members.

Last week I found online a 2016 Honda CRV in this place. I visited the dealership and received the attention from Justin Simms. He was very kind and helpful. They proposed a good deal, the vehicle was in good condition, clean, well priced but my friend decided for a different vehicle in other dealership. Thanks Justin!

The staff were friendly and courteous but was offered thousands lower than the Kbb instant cash offer for a vehicle in the same condition as described. So don’t go in there expecting to redeem your instant cash offer.

We always get our vehicle serviced at AutoNation Home Sanford. Jordan Cruz is great to work with. From the moment we pull up the entire staff is friendly and there to help each other out. I highly recommend them. We have been extremely satisfied.

I chose this dealership based on their reviews online and although there were a couple of mishaps, I'm satisfied with the purchase we made at AutoNation Honda. I appreciated the kind attention and patience had by Austyn Long. He helped us test drive the car when it arrived and walked us through the process the day of the purchase as well as Mike Dagostino for the information and attention he provided as we looked for a vehicle with a sooner arrival date. Richard, Sales Manager did everything possible to make our deal close and get our numbers to where they needed to be. Keith in Finance was kind and patient and took the time to explain the details of the purchase. Overall, I'm satisfied with our purchase at this dealership.

Great experience. No complaints. Josh is a doll and super helpful.

Excellent price and condition. Salesman (Mr.Austyn Long), very professional. 110% recommended!

I had an extraordinary VIP service. When my car arrived I didn't have a vehicle to drive to the office. Cleber Gomes came to to pick me up at my house saving me some money on Uber. The transaction went very smoothly and no surprises such changing price and financing from the original quote. Highly recommended.

Made an appointment online because I was having battery issues with a vehicle I had purchased 90 days earlier. My Service Advisor Tyler stated that it would be 2-3 hours before I could be seen. He saw my angst and asked a Service Technician, Isaac to step in and quickly replace my battery right there in the service bay. I was extremely impressed at how Tyler pivoted and made the quick decision to get the job done. Since my initial purchase I have been a fan of AutoNation Honda Sanford. Thank you again for your outstanding service/

I had an extraordinary VIP service. When my car arrived I didn't have a vehicle to drive to the office. Cleber Gomes came to to pick me up at my house saving me some money on Uber. The transaction went very smoothly and no surprises such changing price and financing from the original quote. Highly recommended.

Very good service.

From the moment I walked in, I felt very comfortable. We were greeted immediately and Cleber showed my husband and I the different models. Cleber is knowledgeable, friendly and went above and beyond to make sure we had a positive experience and got the car we wanted. Zach worked with us on the financing portion. He did a great job of explaining all the different options and made sure that we had a positive experience. Everyone I encountered was friendly and helpful. This is a fantastic team and I would highly recommend them to anyone looking for a vehicle.

Quick. In and out in 1 and half hours

Quick and professional

In and out in record time! All requested services performed to my complete satisfaction. Thank you Yanira!

Buying a car was not what was in the plan for us at this time, however my car decided after 18 years and 260,000 miles it was done. So Sunday before Thanksgiving out we went shopping for a car. I inquired online about a car and Michael Dagostino answered my email. He was very informative and helpful in working with me. Sadly the car we were trying to get did not work for me. He tried to find another car within the sister lots but there was nothing in our price range. There was one other car on the lot VW Passat that had mileage that was not too bad and just within our price range. Michael worked with us and we were able to get the Passat. This is a tough time to buy a used car especially when it is a have to not a want to. Everything is so limited but I am grateful for the help they showed us. Michael was very knowledgeable and a great help to us. We would shop Auto Nation again when looking for our next car.

I came in to sell my car after receiving an offer from KBB and had a great experience. There was no hassle or pressure and I received exactly what I expected. The sales person, Miles, provided an excellent service, was very friendly, and communicated with me throughout the entire process which took a little over an hour

Great communication from Jordan in the service department!

Went there for service. Agent never returned calls or emails. Promised part will arrive in 3-5 days, but it's been 3 weeks. Showed up for my first appointment and their computer systems were down. No one bothered to give me a make up appt. Had to go back to the open system and get appt weeks later. Then they only looked at 1 of the 2 issues. The agent made it sound like my fault. Had told him clearly I need to pick my child from school, but he delayed getting the car done and getting me the ride. Never returned any calls or emails, leave alone calling me proactively. Also when I was buying the car, their prices were consistently 3k above the competition. Never stepping in again at this place, and advising all friends similarly.

Loved the experience. Dan was very helpful and courteous. Overall, an amazing experience.

Great general service as usual.

This dealership does not care about repeat business or wants to give you the best deal out there. I went in with two offers from CarMax and another Honda dealership and they offered me $17k for my Accord while CarMax offered 23k and other Honda dealership locally offered $21,800. And I was looking to buy a new car. This is what happens when the dealership is a national chain and not locally owned. Will never do business with Autonation for any dealership.

AutoNation Honda was once my 1st choice when servicing my Honda Element. The O2 sensor was faulty and Honda AutoNation charged me close to $600 for a $120 part that takes 15-20 minuets to exchange. I spoke with the service manager Mike Donaldson, asked him why I was being charged close to $600 for a $120 dollar part that takes less than 30 minutes to exchange. I was told, “we don’t disclose what genuine Honda parts cost. If you can change it in 15-30 minutes, I’ll give you the tools and let’s see if you can do it.” I told Mile that I’m a critical care physician associate, I fix people, not cars. I have yet to pick up the vehicle as I’m profoundly disappointed that Honda AutoNation in Sanford is clearly taking advantage of me. I wrote this to make the public aware, so that one doesn’t fall victim to these up-charges. I have yet to pick up the vehicle and was told by ‘Daniel’ in service that if I don’t they will charge me “storage fees.” Just another way to attempt to strong arm me to pay their up-charge.

Excellent service on the purchase of my new car. My sales rep Stanly Arias is a Rockstar, going above and beyond answering my long list of questions and making sure my purchase experience was as great as possible in the middle of this microchips/new car crisis. No pressure whatsoever and no push on getting a vehicle or packages that I don't want or need, but always keeping me informed in what every item was about. Big shoutout to Sales Manager Richard StLouis for making his best effort on keeping me informed on the delivery of my car in these crazy, crazy times for logistics and Director of Finance Jaques Malfi for his patience explaining every detail of the final steps of my purchase, even thought it was almost the end of the day on a weekend. In a few words, I am highly pleased with the experience and with the vehicle as well.

AutoNation Honda was once my 1st choice when servicing my Honda Element. The O2 sensor was faulty and Honda AutoNation charged me close to $600 for a $120 part that takes 15-20 minuets to exchange. I spoke with the service manager Mike Donaldson, asked him why I was being charged close to $600 for a $120 dollar part that takes less than 30 minutes to exchange. I was told, “we don’t disclose what genuine Honda parts cost. If you can change it in 15-30 minutes, I’ll give you the tools and let’s see if you can do it.” I told Mike that I’m a critical care PA, I fix people, not cars. I have yet to pick up the vehicle as I’m profoundly disappointed that Honda AutoNation in Sanford is clearly taking advantage of me. I wrote this to make the public aware, so that one doesn’t fall victim to these up-charges. I have yet to pick up the vehicle and was told by ‘Daniel’ in service that if I don’t they will charge me “storage fees.” Just an attempt to strong arm me to pay their up-charge.

It is always a nice experience each time I visit AutoNation Honda in Sanford FL

I enjoyed the experience; it was my first time going to Honda Auto Nation, and I was welcomed with open arms. I was getting my seatbelt serviced, and while waiting there I received complementary snacks. My services were supposed to be two hours I actually walked out on an hour so they had a really good fast service and when I finally got my car they had actually gave me a complementary vacuum to my car floors. I really appreciate my service, and definitely would recommend and come back for services.

Very poor Service Repair Department. Car was in for repair 1 1/2 months. Had 3 different charges over my deductible. Not going there again!

From the service member who greeted me upon arrival all the way to the Parts department whom I purchased floor mats from, everyone was professional, courteous and had a smile! Also, I cant tell you how much I appreciate when I get my vehicle back and it is just as clean as when I dropped it off. I have had oil changes in the past (at other shops) and there are smears or dirt or oil on the inside of my vehicle and I am left to scrub them off.

Always get great service here. Super

Purchased a 2020 Supra from here with the assistance of Austyn. Great experience - everyone there was extremely nice, shared stories with us and overall were very pleasant to deal with. 100% would buy another car from these guys again. Go see my guy Austyn!!

Jordan is very professional and called me with updates on the servicing required for my car.

Best new car buying experience that I have ever had. No pressure and no ridiculous back and forth dealing. Treated with respect and dignity. Thank you for making buying my new car enjoyable.

Great service

Great staff very friendly and knowledgeable.will definitely come back here to purchase my next vehicle.

Thank you Dee Duygu Aykin and AutoNation Honda of Sanford for working with me and giving me the best experience I could of asked for!

My experience was great! Austin was very personable and explained everything! I will definitely return in the future. In this day when everyone is complaining about service they need to go to Autonation Honda Sanford and see Austin. He is the best!!

I came for an oil change & was told that I needed a tire too. I had free oil changes & as it turned out, I’d purchased a replacement tire package. So, my services were free & the time to complete everything was reasonable.

Lonnie is very personable and dependable

I recommend the HRV , it’s a safe car… If I had the money I would get another one!!!

I recently purchased a Honda HRV that I had been leasing for nearly 3 years. The buyout process had no hassles and I was in and out within 90 minutes. Thanks to Charles and his team!

The staff was great. Pedro was fantastic. Highly recommend Pedro and all the staff. He took care of everything from start to finish. We needed a minor repair handled after we purchased the used vehicle from them and Pedro took care of it.

I have never had an easier experience purchasing a car from a dealer. Daryl Miranda did a great job showing me the perfect car that met all my requirements. Everyone I interacted with was very knowledgeable and professional. I never felt pressured into anything. They were very up front every step of the way, giving me many options when it came to financing and all the other choices that need to be made when buying a car. Very happy with my purchase and will definitely recommend AutoNation Honda Sanford to friends, family and anyone reading this review.

servicio al cliente de parte de todos los empleados

I contacted AutoNation in early 2020 about buying a new or used SUV. My contact was Daryl Miranda, and I was impressed with his knowledge, help and demeanor. He knew I was hesitant about going ahead with a purchase, but contacted me every few months to see how I was doing and sent information about potential cars. I never felt pressured by him. In January 2021, when Daryl called about a model that fit my model, color, price and financing, I had a very positive experience, and I love my Honda. He has continue to be professional and helpful. Thank you so much, Daryl! You're the best.

Had flat tire patched and tires rotated. Dan did a fantastic job. No problems at all. Great place to take your vehicle. Also we will probably buy another Honda from here when we are ready to buy. Thanks Dan!

AutoNation Honda Sanford is always professional and timely with a great staff in a pleasant environment.

Excellent service they take very good care of the cars serviced. Travis is very responsive and attentive to his customers

I called about a 2022 Honda Ridgeline at 11:00 AM on Sunday and scheduled to meet them at 1:00 PM. Johnson greeted me, took me out to the vehicle, walked me through it and we went inside. His knowledge of the vehicle was outstanding. As we worked through the numbers, Richard became involved and worked with me to get where we both needed to be. Friendly, honest and no pressure. We agreed on the price of the vehicle and the value of my trade-in and shook hands. Shortly thereafter, I was introduced to Jacques, the Finance Manager and we sat down to sign the papers. We spent more time in conversation about everything but the sale. Again, genuinely friendly and wanted to be sure all my needs and expections were met. I finished with Jacques and Johnson greeted me again to help transfer my belongings from my trade in to the new truck. He also programmed most of the features from my truck to the new one, making the transition seamless. I thoroughly enjoyed the entire process, completed in a friendly and timely manner. Hats off to a dealership and sales team that knows their product and takes care of the customer!

The sales team of Johnson, Richard and Jacques were great to work with and truly wanted to sell me the vehicle and worked diligently to make it happen. No pressure was applied at any point. Johnson demonstrated his knowledge of the vehicle throughout the sales and turnover process. Richard worked hard with me to get to the numbers, friendly and understanding throughout. Jacques, the finance manager, was a pleasure to work with. We spent more time in friendly conversation than closing the deal. All three are great assets for this dealership and I wholeheartedly recommend people looking to purchase a vehicle give them the opportunity.

Our salesman Austin did everything that we asked and really bent over backwards to work our deal! We were very pleased and thrilled with the speediness of finance!

Every step of the purchase of our new vehicle from AutoNation Honda Sanford was easy and pleasurable!

Absolutely love working with the folks here in Sanford. We are a repeat customer because of how great they were to us and easy they made car buying. No hassle and very straight forward. My husband and I have purchased two vehicles in the last 6 months with them and would definitely return. Austyn was amazing to work with and was very responsive to help us, even on his day off. Highly recommend shopping with Autonation Honda Sanford!!!!

Great staff, great buying experience and efficient service

Went into the dealership not expecting to purchase a vehicle. I left with a new Honda CR-V. Daryl was a great sales rep. Very helpful, knew his stuff about the vehicle.

Great Service Department and prompt attention to customer service. My vehicle was in and out in less than 1.5 hours for a Flat tire, check engine light and scheduled routine maintenance. I could not do this faster elsewhere. Thank you for the fast turnaround and keep me happy as a customer… Also thank you to Mike and Travis for the speediness when I was in a hurry… They are the Real “DYNAMIC DUO”.

Follow up: I was lied to by the salesman about the appearance package. He stated it could be used for road chips, but it cannot. I know it's not shocking that a car dealer lies to you, but don't buy their appearance package. Got a good price on a great car and they went out of their way to help me make my choice. Too long to wait for maintenance. 1.45 hours for an oil change with an appointment.

I bought my CRV here in 2017 and always bring it here for servicing. Dan is awesome! He keeps me informed and gets me in and out as quick as possible.

Customer service is very poor. Good luck trying to call anyone or have a call returned. If you are buying a used car look for Ryan. Goes above and beyond. Service and financing have not been a great experience. In response to owner's reply. I have already left a message for the General Manager and also the Service manager about 48 hours ago and have not received a callback. Perhaps the person who replied as owner would like to reach out to me. It's now been well over a week since I left messages for both these managers and the feedback was supposedly passed on. Have not received any Communications.

Absolutely zero customer service at the service desks. Need to learn some manners.

Very happy with my service with AutoNation Honda of Sanford! Very straight forward and honest

Had an appointment at 10:30 and left the car all day. I did not get a call back until 4:00 p.m. Every time I called service, no one would answer and the call was disconnected each time. I could never get through. Finally I would call the sales department and of course they picked up right away. Service should be as important as sales. I understand the short staff, but they could at least make a phone call to the consumer and give an update. The staff seemed very frustrated as well. Staff was fine, procedures need a lot of help. By the way, they would always reach out for a review, not this time, they must have known I was not happy.

Travis was very helpful.

I take my car always to this one. The service is great and the ambiance is nice. Travis is a cool guy and helpful. A little pricey for small job but I know it was done correctly.

Service Advisor Travis is great! Very knowledgeable and real. Highly recommend asking for him when you bring in your Honda.

Paula and Keith have the best customer service. They were attentive and made every effort to make me have an excellent purchase. I highly recommend this store!

Dreams do come true! Excellent experience (overall). Couple of hiccups, but customer service was great!

Paula and Keith have great customer service! They were attentive and made every effort to make me have an excellent purchase. I highly recommend this store!

I had my oil change and tires rotated. They did a great job. It was speedy and the car was cleaned too! Dan was very helpful processing my car for service. The waiting area was nice and spacious with water available. I highly recommend AutoNation Honda!

They were professional and fast! Thank you!

Great and fast service as always!

0/10 would not recommend. They didn’t do any maintenance to my car before purchase. Committed fraud and I had to replace all 4 tires after driving the car for only 6000 miles and having it for 8 months because the tires were in such poor condition. I know this complaint won’t do much but I have had a poor experience with this dealership from purchase until now.

I called and asked about two cars' availability and was told to come in early the next morning to view them. I even got a text the evening before reminding me that we were meeting early the next morning to look at the cars. I woke up early, took an uber to the dealership from Orlando ($45), only to find both cars had been sold. Now, I get it. It's a car shortage, and cars go quickly, but I really would have appreciated some notice beforehand particularly since THEY WERE TEXTING ME ANYWAY the night before with FULL KNOWLEDGE that the two cars were both sold. This company wasted my time, and I strongly urge you to speak with a different dealership if you are trying to call ahead for a car.

See Myles for a new Honda. Good guy.

Seven years ago, I was buying my first car. I could only afford a base model Civic, and went to several other dealerships first. They ALL tried to sell me on higher models of cars than I could afford despite me repeatedly telling them I couldn't afford it. I finally ended up at AutoNation in Sanford, where Daryl listened to what I needed and helped me find it at a better price than anyone else would. He's later helped my family buy two other vehicles. I just went back this weekend to upgrade to a CR-V, and I wasn't going to work with anyone but Daryl. He's honest and direct, which is rare in car sales, and really listens and advises based on the customer's specific needs. Adam in finance was also fantastic, and I can't stress that enough. He customized the insurance policies based on how I use the car (stick with it for a while but have low mileage) and worked hard to ensure I got the best financing options I could. Amazing team, and whenever it's time for me to eventually get a new car in the future, I plan on working with both Daryl and Adam again if at all possible.

Vert good service and really faster than they estimated. Gave regular updates.

Great service from Cosmo

AutoNation Honda's service department is efficient, fast, and friendly. Everyone is professional and helpful. Cars have to be serviced and it's no fun waiting and paying; however, AutoNation Honda makes the experience as pleasant as possible by providing an excellent, welcoming, comfortable, and entertaining environment with snacks, drinks, movies, and even a phone charging station! Service pricing is reasonable and fair.

Good at selling, worse customer service I ever had in my life

Kamal sold me a civic here for a good price, he was very nice and respectful and made car buying easy and quick, even in this market he helped me find a great car, I cannot recommend him and autonation enough!

We had the most amazing experience, our best car buying experience in fact. Special recognition to Brian Trejo (Mgr) and Paola (Sales). We traveled 3+hours after reaching an agreement for trade in and purchase of a new car. The car we thought we wanted wasn't quite what we expected after test driving and we were about ready to leave... well Brian was so genuine and kind in presenting us with other available options, not being pushy at all, just very genuinely trying to find what would fit our needs. Well, they knew what we needed better than we did. Found our dream car! Well, it just so happens the car had a windshield crack and had to be replaced... well, Brian made the arrangements on the fly to have it replaced first thing the following morning and since we were so far from home they even covered a night at the Marriott Hotel for us to be in town. Not only did the negotiation go extremely well as he was very generous on our trade in value, but also they catered to our every need... made us feel special, valued, at ease and never, ever pressured. Brian - he knows not only the art of sales, but is an amazing human being, empathetic and very reasonable - our respect and admiration! Paola is such a pleasure to work with, she was instrumental and securing our business and great at thinking outside the box and helping you figure out what you really need in a vehicle. Paola and Brian - thank you! We would recommend to ANY and EVERYONE!

Super fast and nice customer service that day Mister Presley work on my service (super caring person) everything done was good and price good for the quality!!! Definitely i will be coming back in my future services.

I bought a used Mazda 2012 mazda3 here in July 2021. It was a trade in, I read the car fax report and AHS inspection report. The very next day the engine light came on, it was also almost out of coolant and no windshield wiper fluid etc. not even a full tank of gas. I took it into a shop immediately was roughly quoted 1k. AHS offered to pay half which was nice but then no one not even the person who quoted me the price would/could do it. AHS could/would not do it either. Then the transmission failed and actually I’ve not had the car for 5 weeks because it’s been in the shop. So in 3 months time I’ve had to put almost $7000 in it, more than what I paid. Don’t buy a used car here unless you are or know a mechanic. I actually hate my car.

I appreciate the Sanford team for everything they did.. I love 💕 my new car.. Myles you are the best.. Blessing to all Von Tonya

Always friendly service from the friendly folks at AutoNation Honda Sanford.

Nancy Bunton my salesperson was great really enjoyed working with her.

Very Professional and helpful. Had been looking for a vehicle for quite some time and had no luck with other dealerships not willing to make a deal. But here at Honda AutoNation we're very helpful and willing to make a deal that would make me happy. I would recommend this dealership to anyone!

I have been a member of AutoNation Honda for 7 years now and this was my first experience at the Sanford location. My service advisor was Dan and his customer service was awesome and my car was well taken care of especially the complimentary car wash 👍🏽👌🏽

Very professional!

The experience was fun. Austyn Long was great to work with as was Jacques. I’m looking forward to buying another car from Honda.

My recent service visit was satisfactory with one exception: I asked that the problem indicated by the statement on the screen when starting the engine: "System update ready to install" be fixed by performing the appropriate update. Since I still see this when I start the car the problem has not been fixed.

My service advisor was very courteous & helpful in getting the oil change.

Excellent service by Joe, he approached me within a minute or two & was professional & curious. The service didn’t take long at all & my car was cleaned & washed. I do recommend this dealership to everyone, excellent service!!!

Just leased my new Passport and couldn’t be happier! Ceber, Rob and Bryan were very helpful! I would definitely recommend purchasing a vehicle here to anyone!

The service department at AutoNation on Sanford, Florida is excellent. I’m always greeted immediately by a representative, then a service specialist meets you to determine what your service needs are. If you decide to wait at AutoNation while your car is serviced, the lobby has very comfortable chairs where you can sit in a quiet spot to read or watch a movie, bottled water and snacks are complimentary, and I’m never shocked by the cost of service because The service specialists always keeps you up to date on what needs to be done and how much it will costs. I usually choose Travis as my service specialist because I have come to know and trust him over the last 3 years, but I know that all the service specialists are great. I truly feel like I can trust this service department, unlike so many other service departments at other dealerships.

Best dealership and service department ever! I've leased CRVs with them for about 5 years and always got the deal I wanted with my salesman, Junior! Great guy! And the service department is super too! I'm always treated as a valued customer by Travis, my service associate who is awesome! Waiting for my service to be completed, they provide a super comfortable waiting area with a movie on a big screen TV and lots of goodies to eat. Plus if ya need to work, you can charge up while you wait. And you get a complimentary car wash! Just love doing business here and highly recommend them!

I continue to take my Hondas back to AutoNation Honda in Sanford. Their service department is great. They are responsive, easy to deal with, competitively priced and I know I am getting Original Honda parts.

My parents and I had been struggling with buying a car from all over the place until I came here! Paula and Zach are absolutely WONDERFULLLL and made my experience so smooth. Theyre amazing people persons and are extremely patient and informative. You can tell theyre genuine people. Would rate it over 5 stars if I could. No complaints.

Great customer service very friendly staff Emanuel Perez was a big help. Thank you so much for everything very recommended.

The process was smooth and my car was properly serviced.

Best Car buying experience around.

Very organized. Comfortable waiting area. Very clean. Respectful employees.

Sales and finance staff were very accommodating!

Your in good hands, we have bought two vehicles here your in good hands. Just ask for Mike D. In sales or Dan in service. They will take great care of you!

I spoke with Travis about replacing the struts on my liftgate. After careful examination he determined that they both needed to be replaced. After he look up the part he explained that he would have order them. Travis called me with in a week told me.ther were in. Great service I was in and out within 20 minutes. Travis also was able to help find a new bug deflector . I will definitely go see him again!!!!!

Great first service experience on my new Honda. Arrived for my appointment and the service started right on time. In and out with no fuss. I look forward to using AutoNation Honda Sanford for all of my vehicle's future maintenance.

Scheduled maintenance appointment (oil change and Tire rotate). Everything was performed with no issue and Lonnie (Advisor) was excellent. Price was very good considering the free car wash wipe down.

They are not pushy to get you to buy while doing service to your car. Great customer service.

I went to this dealership to get my new 2021 passport and the whole process went like a breeze , It was very quick and smooth. It literally took less than 1 hr for me to get the new vehicle . I was leasing a 2018 CRV which I turned in and got my new Passport. Our sales person Cleber Gomes was really helpful in organizing and setting up my new vehicle. He went above and beyond to carefully transfer my stuff from old vehicle. I really appreciate the effort. We worked with Bryan and Keith to close the deal. I must say Bryan and Keith did wonderful job by wrapping up the whole process in less than 30 mins. I had a great experience and I will highly recommend Cleber, Bryan and Keith for the fastest vehicle buying experience.

Travis is an exceptional associate. He easily took care of an issue with my car that two others had trouble doing so. He has been a key associate for a long time.

This is a very good Honda dealership and service center. My long time experience with them has been good. They have performed all factory service and repairs when needed and the workmanship is good. Overall I recommend them. However, I would encourage Honda owners to research price quotes before they commit to service here to make sure the service and repair quotes received are priced fairly and honestly. I say this because not long ago they quoted me right around $500 to change the spark plugs in my Honda and made it sound like it was a time consuming and complex project. Just a FYI to other Honda owners who might not know any better, $500 to change spark plugs is an outrageous price. I knew something wasn't right and decided to change the spark plugs myself. It cost me $60 some dollars for high quality spark plugs and I completed the job myself in 47 minutes and that included washing my hands, and driving my car around the block after I changed the plugs. The project was not time consuming and was not at all difficult or complex by any means. This equates to Honda charging customers $440+ per hour for labor for changing spark plugs. I would really like to know how this Honda service center justifies charging $440+ per hour for labor to change spark plugs?

Mike was aweome!! He made sure I got a good deal!

I do not trust their intentions. I believe untrue diagnosis and untrue need of repairing for money. I lost thousands of dollars. Do not trust Autonation.

The whole experience was very good. Ryan was very helpful and attentive to our every need. The showroom is very nice and clean. The car (used) was detailed to perfection. I just wish the whole car-buying process was a little quicker but this is the same anywhere.

Varieties of bike available. I like the showroom.

I always have a great experience with the service team at this Autonation location. They are always friendly and communicative.

Great efficient service; let me know what else might be needed but no pressure felt in having to get things done right now—very much appreciated! Yanira was super helpful and informative! Thanks—I’ll be back! Bob U

I recently retired and after 18 years, I decided it was time to also retire my Mazda B3000 truck. After researching the new mid-sized trucks, I concluded that the Honda Ridgeline was the only one for me. I didn't need a work truck but I was used to having a truck to haul things when I had a hobby business in Landscape Design in addition to my busy healthcare business. But this is the Covid Era and auto production is exceptionally hampered. New Ridgelines weren't even being sold until 2/2/21. I worked with a Honda dealership in February who told me that they couldn't order my truck; they could only request it and they would keep an eye out for one. I only wanted the Ridgeline RTL-E in Radiant Red with the HPD package and could afford to wait however, I would have waited "...Until the 12th of Never" for that dealership to get one in. Another dealership contacted me through an on-line inquiry I placed. They outright lied to me. I have several letters after my name and I think they must have thought they spelled "STUPID"! AutoNation Honda in Sanford, Fl. also contacted me. They listened to my needs and promptly ordered my Ridgeline according to my specs and didn't even ask for a deposit. It took 5+ months for my truck to be built because of the chip shortage and other Covid-related factors. However, Sales Manager Richard St.Louis and Sales Associate Plus Ryan Kittredge, with a big assist from New Car Sales Manager Bryan Trejos, constantly kept me updated on the build. It was pushed out twice, however I had absolute faith in these guys. They always gave me the straight story in a timely manner. The minute my Ridgeline hit the AutoNation lot, I had 5 photos in my Message folder! We closed a very fair deal in a couple of hours that evening. I absolutely love this truck!!! Richard, Ryan and Bryan treated me like a VIP and have continued to follow-up with me. This is the best dealership I've ever done business with. I got a great vehicle at a great price and made some great friends in the process. Thanks, Richard, Ryan, Bryan and AutoNation Honda in Sanford!!!

I recently retired and after 18 years, I decided it was time to also retire my Mazda B3000 truck. After researching the new mid-sized trucks, I concluded that the Honda Ridgeline was the only one for me. I didn't need a work truck but I was used to having a truck to haul things when I had a hobby business in Landscape Design in addition to my busy healthcare business. But this is the Covid Era and auto production is exceptionally hampered. New Ridgelines weren't even being sold until 2/2/21. I worked with a Honda dealership in February who told me that they couldn't order my truck; they could only request it and they would keep an eye out for one. I only wanted the Ridgeline RTL-E in Radiant Red with the HPD package and could afford to wait however, I would have waited "...Until the 12th of Never" for that dealership to get one in. Another dealership contacted me through an on-line inquiry I placed. They outright lied to me. I have several letters after my name and I think they must have thought they spelled "STUPID"! AutoNation Honda in Sanford, Fl. also contacted me. They listened to my needs and promptly ordered my Ridgeline according to my specs and didn't even ask for a deposit. It took 5+ months for my truck to be built because of the chip shortage and other Covid-related factors. However, Sales Manager Richard St.Louis and Sales Associate Plus Ryan Kittredge, with a big assist from New Car Sales Manager Bryan Trejos, constantly kept me updated on the build. It was pushed out twice, however I had absolute faith in these guys. They always gave me the straight story in a timely manner. The minute my Ridgeline hit the AutoNation lot, I had 5 photos in my Message folder! We closed a very fair deal in a couple of hours that evening. I absolutely love this truck!!! Richard, Ryan and Bryan treated me like a VIP and have continued to follow-up with me. This is the best dealership I've ever done business with. I got a great vehicle at a great price and made some great friends in the process. Thanks, Richard, Ryan, Bryan and AutoNation Honda in Sanford!!!

Service experience was awesome. My advisor, Jordan Cruz, was awesome as usual. Took great care to keep me informed of the progress during service and is always super friendly.

Great experience and fast service. I have no complaints. Service advisor Jordan was on top of the things.

Highly recommend AutoNation. Great car purchase experience. if ypu are on the market for a new or used car go see Austyn at AutoNation.

Travis in service is awesome. Patient and always makes sure have a great experience.

Worst experience I will never go back. My car was actually ready the same day ,but I wasn’t called until the next afternoon. Since only repairs were done, I wanted to talk to the mechanic about other repairs and how long I could wait to have it done. He wasn’t available. Trying to find out when my car would be available was another ordeal. Just could not be done.

They always taking something from your car, be careful

Customer service was excellent

Cleber Gomes was GREAT, KNOWLEDGEABLE AND WAS ATTENTIVE TO MY NEEDS! I would suggest anyone looking for a new or used car go see Cleber Gomes at Autonation as he will make sure to put you in the car you want and need!

Joe is my service advisor and he is ALWAYS a pleasure to work with! Very kind, knowledgeable and patient! Thank you for always being so helpful Joe!

Travis is the best! He always takes great care of my family when we bring our cars in to Honda! Travis definitely gets 5 STARS!!!

This is our third lease and we wouldn't go anywhere else. We drive an hour to Sanford because of the sevice, attention to detail, professionalism, and the low cost. No one can beat their prices. We had the pleasure of working with a delightful young man named Justin who truly went above and beyond for us. We absolutely recommend this dealership. And to Justin, thank you for your service to our country.

Such a good experience here! Sergio was awesome to work with, and Zach in finance was awesome as well! Would recommend to anyone!

Cleber was a great sales associate. Easy to talk to and straight forward information. After purchase, he helped have my new car transported to my home. If you need a solid guy, talk to Cleber.

From the sales process through each service appointment I am totally please with everything and everyone at Auto Nation Honda of Sanford Fl. I strongly recommend making them you dealership. Also very pleased with my Civic Si. A great car in the price range, really fun to drive.

Very nice and helpful people.

We had a great service in Honda Sanford. Anthony Jennison and Justin Restrepo were very helpful during the entire process. Finance department processing was also very detailed.

To be honest if i could just rate the General Manager Richard, I would give him negative stars. To make a very very long story semi short, I purchased my first car ever at 27 years old. I did a lot of research and decided to get the 2022 Honda Civic EX. Initially (when i did the test drive) the car had a scratch along the top of the trunk. They guaranteed they would fix it and return the vehicle to me. The next day (Friday) I received my car at 4:30pm. Within 24 hours the dashboard lit up like the 4th of july. I took it in to the services department that Saturday at 1:00pm. After waiting around 2 hours (with no one approaching me to give me updates or anything) the service worker came up to me and asked if anyone has spoken to me. Basically they didn't know what was wrong and I had to wait until Monday when the Engineers were in so they could figure it out. I asked to speak with Richard to hear from him what was going on. He made a very annoying joke about "good thing you have warranty" then made false promises that they would contact me on Monday to bring my car back and that Michelle the CRM would reach out to me. Neither happened. I ended up calling on Monday myself and there were no records of my vehicle even coming in on Saturday and Michelle was not told of the situation. I brought my car in on Tuesday at 7:00am and they "finished" at 2:30pm claiming it was the battery, that it was drained and in a bad condition. They claimed that changing the battery fixed the issue. It didn't, without leaving the shop (they drove the car over and i just sat in the seat) the dashboard was still lit up. 17 days later (in a loaner because they had to keep my car to do testing) I finally got answers and my vehicle back......except they hit it and scratched the bumper. I had to return AGAIN so they can fix the scratch on my bumper. Let's not forget the 150 miles they added to my vehicle. The only saving grace was Mike who worked at the Services department. He kept me constantly updated and answered my calls whenever i reached out for updates. Richard on the other hand never answered, even ignored my calls and passed the phone to Mike, and avoided speaking to me through the whole situation. Long story was not short my bad but honestly this was the worst first car buying experience ever and I will gladly prefer to drive 20 miles to another Honda. A lot more happened in between that showed they only cared about the sale and they do not care at all after you signed that contract. I do want to note that I was not upset about the car having issues (I understand that can happen and with the Car Shortage issues from Covid it did not help expedite the repairs) I am extremely displeased on how this dealership's General Manager, Richard, handled this. To ignore a customer and make false promises is disgusting. That is what ruined this situation for me. If Richard was gone i'd be happy to return. Please be aware. Also please do not try to contact me Richard, I do not want to hear from you, thank you

Great selection of cars and amazing service. Make sure to have Anthony Jennison as your sales rep!

I worked with Anthony Jennison he was great. He worked with me to get my first car, I couldn’t be more happy with the service I got from him. He made sure I could find a car that fit my budget and worked all day to get me to where I wanted to be. I’ve worked in the car business before. Overall I was really impressed with the service that I was offered.

Fast, trusted service. Thank you!

My sales associate was Johnson Brete, after the sale was done he never reply to my calls or texts there was a part needed to be replaced him and the manager told me they order it but never happened three months later I called because supposedly it was in backorder and they told me that is usually takes a week to order!!!! I would never ever go back to the dealer I’d rather drive till the end of the world to get a service like this moreover;nobody ever returned my call after you make the purchase,not the sales manager, service manager nobody will call you!!!! I will tell you if you can avoid this place go anywhere else but here super horrible service the only thing good there is the Honda vehicles!!!!!! They even have a sign stating that they have presidential service which is a pile of Doo-Doo!!!

We really had a great experience with Sergio and the dealership! From start to finish, but the best part was the kindness of Sergio and his patience. My parents are buying a car and main reason is our experience with Sergio. Very happy with the purchase...

Great service. I just hate being asked if I want to trade my car every time I take my car in for service.

Very happy with sales and service. Have a 2011 Honda Odyssey and very little problems with it.

This dealership is one of the best that I’ve gone to in my 30 yrs of owning Honda’s. Michael Donaldson the service manager always goes above and beyond to ensure a great service experience. They have my business and I highly recommend them.

The courtesy wash and vacuum was never performed. I was very disappointed. I had an appointment for oil and filter change and it took them about 2 hours.

It has been a complete unpleasant experience doing business with this dealer. After two weeks of having signed a sale contract between Auto Nation Honda Sanford and me, the salesman Mr. Emanuel called me using his speakerphone to have a conversation with his financial manager to modify the Truth-In-Lending Disclosure APR and total of payments statement, In addition to threatening me to return the car if I refuse. Next day, after my second attempt of calling Mr. Emanuel to take his manager’s second option of returning the car and getting back my trade-In truck, the manager denied to take my call. I thought I was dealing with serious and honest people, although I have realized that the seller might have the right to cancel the contract, but why now going back and forward ?!

This location and Cleber were amazing! Cleber made the process painless and was so quick to reply, even gave me his cell so we could text as that is how I prefer communicating. We were in and out in 2 hours and I absolutely love my Honda Pilot. I was looking at cars at both Carmax and Auto Nation Honda and Clebers customer service was far superior so he won my business. Thank you for bringing Excellent customer service back, it is so appreciated and so are you. I will recommend Cleber and Auto Nation Sandford to everyone!

Travis and Joseph always takes care of me and do an excellent job. Wouldn’t trust anyone else with my vehicles.

After our car needed a jump from another battery, Joe checked out several electrical systems and assured me that they all were fine. "We couldn't find anything wrong with them!, he said." That's the kind of assurance I had hoped for. Thanks Joe and AN Honda.

Very warm and friendly atmosphere. Everyone was so kind. Outstanding service.

Autonation honda is the best. They give great deals and are always trying to help the customer. I have had hondas for the past 25 years and will continue to give them my business. They are kind, considerate and professional.

Bought a preowned Honda CRV. Dee took care of us from start to finish. Very professional and friendly as was the whole staff. Great to get a short term warranty. Would definitely recommend that you consider buying or selling your vehicle at this dealership.

I service all my cars at AutoNation Honda. Great service at completive prices and great atmosphere. Friendly staff who Honda cars in and out.

I've been going to AutoNation Honda Sanford's service department for years. All the service advisors have been helpful, but the past few years I've dealt mostly with Joe. He is professional and does a wonderful job. Recently I had to stop by with my father and his car and we had no appointment. Joe took care of us without any hesitation. I would highly recommend AutoNation Honda Sanford and especially Joe.

Professional and courteous

Fast friendly & fast service !

Autonation Honda Sanford has restored my faith that there is actually some businesses that still know the meaning of customer service!!! I can't say enough about the great group of people I encountered there.....Cleber, Richard and Zac did a fantastic job. This is where you want to buy your next vehicle!!!!! Thanks guys!!!

My salesperson, Grant Bowden, was patient, professional and knowledgeable with my purchase/

Gene is amazing he is always helpful and very knowledgeable

Friendly, efficient staff. Gave the attention needed to make customer comfortable. Perfect time for buying a car.

Never thought I’d consider a car buying experience as wonderful and fantastic, but that’s exactly what working with Michael D’Agostino was! My son in Va had worked with Mike on the phone and had said Mike could not have been more helpful and easy to work with. And I echoed those same sentiments when I got to the dealership to check out the vehicle and finalize the lease agreement. Mike could not have been more helpful and respectful. Unlike most car dealerships, not once at Autonation Honda -Sanford did I feel pressured or like just a number to be secured. Michael has reached out to me several times after I took possession of the vehicle to ensure I am happy with the vehicle and ask if there is anything he can do or any questions he can answer. In three years when it’s time for a new car, Autonation Honda and Michael D’Agostino will be my only go to dealership and salesperson.

I've literally tried to get a hold on someone for the past 30 minutes at this location and all their phone queues just hang up on me.

I had the greatest car buying experience ever at Auto Nation Honda! Leon was awesome, no haggling, no long hours running back and forth to the finance guy. I was in and out of there with my new car in less than 3 hours, and I had a trade! Check them out!

When I first moved to Florida I wasn’t sure about this Honda dealership. My home Honda dealership in Missouri really took care of me and all of my family members since we are Loyal Honda buyers. My first experience here was say a 2 star. The rest have been nothing but 5 star and that I credit all too Travis the supervisor/manager over service. He recommends without making you feel guilty about maybe not getting that fixed now but you will soon. It’s not cheap sometimes but I trust Travis and his team to always take care of my Honda. Thank you

For a positive car buying experience Autonation Honda Sanford can not be beat! I didn’t feel pressured or like I was just a purchase number to be secured. Salesman Micheal D’Agostino was wonderful to work with, making sure to answer all my questions and provide the best possible deal for me. He treated me with respect and like my needs and budget were his main concern and priority to satisfy. His follow through is fantastic, contacting me several times over the course of a couple weeks following my vehicle acquisition. Checking up to make sure everything was fine with the vehicle; did I have any questions or concerns; and to remind me that if at any time I needed anything he was available to help me. In three years when it’s time for a new car, Autonation Honda Sanford and Michel D’Agostino will be my only “go to” dealership and salesman. Can not speak more highly of the experience, the dealership and the salesman….just the best!

Great place to purchase your vehicle! Customer service is awesome and great lobby to wait in while getting your vehicle serviced. Love my 2019 CRV!

The best service in Central Florida

The service department was super nice and accommodating. My car was serviced and ready to go in no time, just as promised! What could’ve been a less than pleasant experience, turned out to be quick and painless! Thank you Travis for being so helpful and professional! This is why I drive 30 miles out of my way for auto servicing!

Got a good deal on the car I bought.. The salesmen Bronson was a good guy. But they didn't detail my car before I took it home, guess they used some sort of antibacterial spray on the inside of the car (Covid) and their was hundreds of white spots everywhere from it. All over the interior and radio Display. After a few hours of me cleaning my brand new car, that was supposed to be fully detailed, all the spots came up. They also did not fill up the tank of the new car I bought.. I've never bought a new car and not gotten a full tank of gas with it. The finance guy told me they give loaners no problem if you have to Bring you car in for service.. Welp 2 days later I got a check engine light and was told by the dealer that they don't even have a loaner car program and that I has to be approved by Honda which is a lengthy process. I would never buy a car there again and I'll tell anyone I know to not go there. All in all a horrible experience.. Steer clear of this dealership.. I would have given 0 stars but it's not possible Update: They did give me a loaner car. They have a call reception place and the person I talked to did not know what they were talking about. In fact I got a loaner vehicle two times within a week.

I was looking for a new car today and the person helping me, Mike, was really patient and helpful. I am not familiar with cars but he did an amazing job at explaining and comparing other car models and giving me plenty of options. Because of his help I was able to find a car that is most suitable for myself. Everything was inside the range of what I was looking for. Definitely would recommend anyone who is looking for a new car to go to this dealership and get help from Mike.

From the moment I walked in I felt comfortable. I had an appointment with Daryl and he treated my husband and I like we were family the entire time we were there. He worked with us to get a price within our budget and wouldn’t stop until we were satisfied and happy. Zach was also helping us with the financial aspect of it all and he explained everything with such ease. He also made us feel comfortable with the entire process and made sure we understood everything we were getting. They have a great team running this place and I would highly recommend it to anyone looking for a vehicle!

Travis is very helpful when I have my car serviced.😀😀

i have been contacting them for months about the o2 sensor and my windshield wiper fluid not spraying out . this was BEFORE the 30 days . actually , the check engine light popped on the day after leaving the dealership and i was on the phone with DARYL MIRANDA that monday morning and he reassured me that AUTONATION FORD PANAMA CITY would fix it .it been almost 90 days and no one will get back with me . this is very upsetting . i’ve had my dad and brother also try to talk and communication was just lost . im also paying 100$ + for a warranty but what’s the point if they refuse to fix my vehicle ? im hoping this can be resolved soon as i’ve been keeping track of everything .

I was very pleased with Auto Nation . Car shopping makes me nervous but the staff put me at ease and was very helpful The salesman Emanuel was not pushy I like that. Also showed me again and again the navigation system and the voice command etc. Then he said don’t hesitate to come back again for more lessons I like that. I love my new HONDA.

Easy to work with and not pushy when it comes to purchasing. Excellent customer service

Friendly Staff Great Inventory

Great service. Professional atmosphere. Daniel was ver nice and accommodating. Explained all procedures clearly Excellent in all areas.

Bought our 2022 Honda Odyssey Touring from them. Sergio was our sales person. I approached them through Costco Auto Program. Sergio sent me the quotes. Kept in communication. They had the vehicle when we got there. Everything worked out. This was my first encounter with Auto Nation and everything has been reasonable so far. The odyssey had a couple of minor issues. They fixed one immediately. The other two; they have ordered parts and it is pending my trip to get it fixed. Love the van by the way.

Knowledgeable sales staff, kind and respectful.

It’s like having a brother in the business

This may have been the best experience Heather and I have ever had with a car dealership. Daryl helped us through the whole process and provided excellent customer service. He was very knowledgeable, personable and streamlined the paperwork to get everything done as quickly as possible. The whole experience has added Honda to the list for my next car. Thanks again Daryl and the team at Autonation!!

I’ve always been a Honda girl and everyone I know knows how I feel about Honda especially the one in Sanford great service wonderful people and just great energy I’ll take it anyday!!!!!

Service as required with no pressure sales! Everything done on time and as requested.

Great customer service at this location..Love my 2021 Honda CRV. Also purchased a side guards and bug protector and service departments installed them. Looks great.

I had a really good experience, Emanuel Perez was the associate that helped me through the process, he wasn’t pushy trying to talk me into something I didn’t really want. I would definitely go back to purchase again

Our service advisor Lonnie was exceptional and anticipated our desire to get our Element serviced. He kept us informed of our car’s status as soon as he was aware of the situation changed. I will return for service because of him and the service work done.

I went in to buy a certified pre-owned vehicle while also looking at a brand new version of the same model, and the team at Autonation walked me through an honest comparison of the two. I know I would have been happy with either one, and Mike and his coworkers were supportive no matter which way I leaned. I am very happy with my purchase and so appreciative of the Autonation Team.

First-class treatment and service. An amiable and attentive staff.

First-class treatment and service. An amiable and attentive staff.

Sales associate and financial services were great. I never experienced a car sale like that. It was professional, quick and reliable. The sales associate is very smart and understands the customer?s needs very quickly. Financial director was also very professional and gentle.

Courteous timely. And would not hesitate to keep my business with automaton

This dealership was in the process of writing a contract for me to buy a car and then sold it out from under me. Completely dishonest.

Super friendly and got me what I wanted

As soon as I pulled into the Auto Nation building I was taken care of quickly and efficiently

Fantastic! Kamal was great! He was very helpful and knowledgeable.

June 8, 2021 My wife and I were recently looking for a new vehicle which is very difficult in the current market. It was not uncommon to find huge dealer mark-ups on new vehicles and many overpriced used cars due to the severely limited availability right now. Additionally, internet prices are often not what they appear to be. After spending days on the internet and then venturing to the dealers we were happy to find Pedro Inojosa and Ryan Kittredge at AutoNation Honda! Not only was the internet price the actual price, it was competitive, especially in the current market. Much of the initial paper work and finance details were handled electronically limiting our time at the dealership. We requested to have two things addressed on the vehicle as it was a late model used car which they did quickly and completely without question or additional charges. From start to finish we were very happy with the entire process. Car buying is often stressful and irritating, but not at AutoNation Honda. Thank you for a great vehicle, priced right and priced honestly.

Grant Bowden is the best. Listens to customers needs & provides information about the vehicle. We had a great purchasing experience. Thank you, Grant.

Satisfied customer. Would have liked to have some incentive to return to dealership for routine service. An example of this would have been first 2 oil changes free.

I would not recommend AutoNation Honda. I was told that things would be one way as far as what I had to provide as far as down payment or other costs. Then apparently when I was signing all the paperwork something was slipped in saying that I would apply the $2000 from the warranty and GAP of my trade in as a down payment. This was not even clear to them when I called to inquire when I would get those funds back. When I complained the new finance guy called me to basically point out how I was wrong and they were all good legally. He was very rude. I think they are a bit shady and have turned me off from Hondas in the future.

I came into AutoNation Honda Sanford in need of replacing an 11 year old vehicle. I was immediately greeted warmly and shortly after working with Charles Twilley, I was behind the wheel of a brand new Honda Civic. The entire AutoNation team made this experience extremely easy and were wonderful to work with. I would recommend anyone I know to visit this location and give their staff a try. You will certainly not be disappointed!

My service advisor is the best I have had. There was one guy at the Lexus dealer that was a pout as good. We get our mini van serviced by Joseph El-Khoury. I won?t take it to anyone else.

I bought this car over the phone in a different state from my primary residence. The staff at the dealership was friendly, knowledgeable, and prompt. The car was ready for me to pick up on the day they promised. In general they exceeded my expectations in every aspect of the purchase and delivery. And I love the car.

Service and waiting room. Everyone is so pleasant and helpful.

I purchased a used (as is) 4runner from this location a few days ago. The paperwork I was shown indicated they had done some work on the transmission and replaced some of the brake pads. I had requested they look at my tire sensors before purchasing because the low pressure light was on and that they clean the terminals on my battery because there was corrosion on it. They said that they checked all the sensors and they were fine but couldn’t take the light off (advised I go to a Toyota dealership. When I took it to the automation location in Winter Park they advised that they did not check my spare tire and that was where the issue was. It was completely flat so they filled it and repaired the issue. I was also not happy to find that my cigarette outlet did not work and needs to be replaced ($150) and that I needed to flush and replace my brake and transmission fluid ($270) When purchasing I was told they complete a a checklist with 150 things to check but they neglected to check if my outlet worked and even though they made repairs under the hood did not replace my fluids. They also did not clean my battery terminals. They skimmed over a handful of things including properly cleaning/sanitizing (there was so much dirt, sand and in some areas that it was obvious they never touched it e.g. inside the center console, around the steering wheel, the side door panels had dirt and dried liquids at the bottom). Overall, my experience was all right. Everyone I came in contact with was professional, friendly and helpful. I would advise anyone who goes here to be annoyingly thorough when they consider purchasing from here though.

I had been having trouble with my brakes. I explained the situation and had my car towed to the dealership to be put on the machine. I was fine with the cost to check it. But after the report I was floored. I was told my car needed 2 parts replaced to get running. The price quoted for the parts was almost $600.00 and the labor and taxes added another $1,000.00. They also offered to appraise and purchase the car. The offer was offensive. I talked to a friend (mechanic) and he informed me the parts are not nearly that much. I went to the Auto Zone site and found the brand new parts totaled $170.00. I picked up the car and my friend changed the parts. My car is driving like new. I understand the business of it all, but I am a single parent with one income. I NEED my car for my livelihood and my money for my family. This should be illegal. And my friend took less than an hour to fix my car, everything was convenient. So why a thousand dollars for labor and taxes?????

Yanira was extremely helpful and expedient. Car had an oil change and took no time at all. Very professional and friendly. Would recommend to friends and family in the future

Bought truck here. She comes here for all services. Went to Yohman once. I’ll drive the extra miles from Ormond Beach

Timely service and didn't try to push anything. Facility is very clean with access to snacks, coffee/hot chocolate and waiting area with tv/computers.

We had an appointment for recall service that was made a week before. When we arrived we were told we could not be accommodated because they had already taken their quota for that day. It would have been nice to get a phone call saving us the trip.

Mike is service is awesome! He's always ready to help me fix what every I've messed up and then teach me how to make sure it doesn't happen again. I'm so grateful for the genuine help!

They did a great job on my service. Great communication and as quick as possible!

I dropped off my vehicle for a scheduled recall service. The customer service was excellent. The vehicle work was done ahead of time without any issues.

Excellent service very attentive to customer and they over appointments and wide variety of times for service 6 days a week to accommodate various customer work schedules. Well done and definitely recommend Travis for service advisor.

From beginning to end the whole process was very pleasant. My Sales Professional (Stanley) was knowledgeable, personable, friendly and very professional. While in finance I worked with John...He also was very pleasant/professional. He offered me some great options to protect my New Civic. I would recommend the dealership and both of these young professionals to everyone.

We have been part of this dealership's "Honda Family" for close to a decade and would not go anywhere else! Charles Twilley consistently exhibits his commitment to excellence to his customers to meet all of their purchase and service needs. The road to a friend's house is never too long as is the ride to your dealership that is not in close proximity. Thank you for always being the best of the best! We are so appreciative!

Travis is the best advisor. Always takes care of us, and in a timely manner.

After looking at many dealers, we liked best the cars and pricing featured at AutoNation. When we arrived at AutoNation we were not disappointed. The service from the sales team was excellent, very personable, knowledgeable, and treated us like they valued us and our business. After driving the car we were originally most interested, we decided to purchase. Again, the man who helped to finalize the purchase was also top notch; clearly explained details and options. We are very happy and satisfied with our purchase! We will definitely look to Automation for future purchases! Thanks to all who helped us, we appreciate it very much!

From the initial phone call to the the car buying experience, I was impressed and totally satisfied with the Sanford Honda team.

I have been taking my car to AutoNation Honda in Sanford for six years. Their customer service and service department are excellent! Very satisfied with their service

This dealership is exceptional! Jose Castrillon and Bill Johnson went above and beyond to help us with a used car that we purchased. It had a check engine light that kept coming on. The service department worked on it a couple of times but the issue continued. We were able to return the car and find another one that we love. Everyone we came in contact with was super friendly, willing to listen to our concerns, and did everything possible to meet our needs. THANK YOU SO MUCH!!!

I always use this facility because I trust that I will not be sold a service or repair I do not need. I always ask for Travis Bussin to assist me because I trust him.

My please with the service I receive . That why I always take my car to Honda .

Great service from Gene, provided tire cost information quickly so I could make decision to buy.

Excellent sales personnel (Daryl Miranda) with no-pressure sales tactics who was communicative and supportive during the process of finding "just the right car".

They treated me with great professionalism and kindness at all times. All my answers were answered with respect and honesty. They were all very nice and I felt confident the entire time. I recommend this dealer, I did not feel overwhelmed at any time. I am very happy with my purchase.

Travis is awesome! Kept me updated and service was quick!

From the time we arrive the entire service department was great.

Service was a breeze. Much quicker and more friendly service. Sanford is the best.

I always come to this dealership for my service and maintenance on my Accord. Very upfront and honest service associates from my experience. I’ve always had good service and results. Nice clean dealership. They even have a ride service to take to to local shopping areas while you’re waiting for your car. Michael/Mike was my service associate and he is always knowledgeable and great. 👍👍👍

Everyone was very pleasant, helpful and professional

It was the most pleasant car experience I?ve had ....

Honda Sanford their customer service is always amazing, place is clean and Travis is always amazing

Excellent sales rep, Jose Gonzales Arnedo. Jose was very friendly and professional. Took his time with us to make sure we understood everything we were getting with the purchase including showing us all the new features. Excellent customer service and made our purchase experience an excellent and easy one.

Travis was fantastic. thank you

Work completed in the stated time frame

Travis, in the service department, is excellent in customer service. I appreciate his honesty & recommendations.

Prompt and friendly service. Left car for a scheduled oil change while I went to lunch with a friend. I was notified by text when my car was ready for pick up.

Easy going straight forward car sales - no high pressure!

Jordan my service advisor was very professional polite, and informative I would highly recommend him when servicing your vehicle.

Ryan was the best! Professional, caring and understood what we needed! Give him a raise!

Charles was my salesman, very good and courteous. I would recommend Charles. Currently, I’m frustrated because I can’t program my garage door opener and can’t get Honda to help me. I’ll contact an outside source. Which should not happen because the car is brand new.

Service is always excellent. The service advisor who was Mike took good care of me. My regular service guy Travis was not there but he as well always takes good care of my needs for my vehicle.

Quick and easy service. Even the kids don?t mind coming as they can watch movies and eat popcorn.

The best treatment one could have at a dealership.

Sergio took time to listen to our needs. He went over the features of the car and showed us how to select the features we wanted. He is an extremely good salesman. He respects and loves people. We purchased via COSTCO program.

Excellent service!!! Service advisor was very nice and helpful

Great buying experience! Fast and easy and didn't take all day...AWESOME!

Very nice and professional.

Pedro was great - very courteous and knowledgeable. He answered all our questions and made the buying process easy. We would not hesitate to recommend Auto Nation to our friends.

Leased a new CRV on 4/12. Pedro was our salesman & he was very courteous & friendly. He made the experience easy & painless. Everyone we dealt with made the overall experience pleasant. I would recommend Auto Nation to anyone.

They are very good and courteous! They have always taken good care of me and my car. I was just in there and Dan took care of my car and did a great job !

Lonnie and the entire service team was amazing from beginning to end. I had my first 15k service, and oil change, and the appointment time was perfect. Everything was great!

Anthony J. and Stanley N. were very helpful, knowledgeable and patient in tutorials for our new Honda Accord. They spent a great deal of time with us showing us how to take advantage of all the features. We appreciated that very much.

Super happy with the excellent service and customer service. I will definitely recommend.

My service advisor Radamus is the best! He is knowledgeable about his product and he is honest. I'm in once a month for my 5k oil change and tire rotation and I depend on his recommendations to keep me running and safe every day. A shout out to Joe who covers for him when he's not on the schedule as well as the tech that is doing the work on my cars! Great guys-Great service!

I had the pleasure of buying a used car at Autonation this week! From start to finish it was probably the easiest car trade in and buying experience have had. My sales person Sergio was kind, responsive and communication was excellent! The manger Bill was also helpful and finance got me through paperwork quickly. The only negative comment could say is they need more people inspecting and detailing cars on weekend. I saw the car on Saturday but could not drive or purchase until Monday and Tuesday because no one to inspect over the weekend. The sales staff made up for the wait though and love my new Beetle convertible! Thank You!!!!

Purchased $40k suv a few weeks ago. Sales rep Stephen C and Finance Manager John to busy selling more cars to call me back and schedule $700 Ceramic coat that I got upgraded into in finance office. I have left numerous messages for both, I even believe Stephen blocked me from calling him because it always just goes straight to voicemail.

Buying this used HRV was relatively easy and facilitated by a very helpful salesman, Sergio. As in any purchase from a dealer, it seemed to take a long time to complete but in the end my wife and I are very happy with the purchase. We traded in two Honda FITs which we always had serviced at AutoNation and will be having the HRV serviced there as well.

Always has been first class. Will stay with these great people for my next vehicle.

Provided a good deal. Make buying easier with most of the process accomplished electronically.

Always a great experience at AutoNation Honda Sanford as far as Service Dept goes. My Service Tech Lonnie explains everything. Waiting area needs a bit of upgrade, worn chairs and please bring back little snacks to go with the coffee and water. I love my 16 year old Honda Accord.

Brought my brand new 2021 Honda HRV in because there was a parking brake error with not even 4,000 miles. Technician said it was a computer software issue but Honda didn’t have the software update and couldn’t tell me when they would have it. The errors come and go on my car. Errors Came back on Friday and I emailed Honda but no response. It’s highly Unacceptable to have any issues with a brand new car and to not give me a date when it can be fixed. Not happy with Honda and it’s only been 4 months.

I always receive great service and the dealership makes it comfortable while waiting for my car to be serviced.

Went to get my oil change and tire rotation and had my car for less then a year and of course they found things that I needed done on my car and I have most warranty so it was going to be 300 for filters and stuff so I said go ahead with it..so they get it done I go pay and the next day I?m going to see my parents and the tire pressure light comes on..so I stop the car check the tires and notice my hubcaps are loose on all tires so I had to tighten them up..

Despite having an appointment and having been told the basic oil change would be completed in 25-30 minutes it took 1 hr and 40 minutes as I waited with my 91 year old mother. Ironically, the ticket shows a check in time of 10:45 with a completion time of 11:22. The car was not delivered to driveway until 12:25. They also did not reset the service engine light

Everybody was friendly and very professional. This is my 2nd purchase of my honda and they always treat you good, Michael he really help me a lot to get the car that i really wanted. The car was not available on their lot but he told me nothing to worry and few hours later got a call and i got the car. That makes me a happy camper!. The finance guy Jorden he’s just awesome with great personality. About the vehicle everything is just great. Out from the lot i went roadtrip with the family 8 passenger plus luggages so pretty much we are loaded and oh! Boy It just blew my mind how great this car was. It has so much space inside and the cargo area. Very smooth riding even going up to the mountain, it performs very well. Love everything about this car esp. safety features and the adaptive cruise control very convinient to use for longer trips. Overall if you love to travel? I can say you will not be dissapointed, This is an ultimate road trip vehicle for you!!!. Thank you so much honda autonation and Honda company!

From the moment we walked in, Sergio greeted us and got to work instantly with helping us purchase a brand new car.

Car needed to be jumped and just wanted to swing by AutoNation to make sure everything was OK. Turns out one of the computers had failed and I would have been stranded again. Lonnie in the service department made sure my car was diagnosed correctly, ordered the part as quickly as possible, checked to make sure it was covered under the warranty (it was!), made sure everything was properly installed and secured a rental car when the shuttle service was not available. Thank you Lonnie!

Service advisor Travis Bussin was great. He was personable but had a no- nonsense approach to servicing my Honda Pilot. He understood right away what I was trying to convey to him and went right to work getting my service done and my auto back out to me.

Just purchased two cars today and I owe it to Mike Dagostino. By really caring what I had to say he picked up on exactly what I’d like before I even knew it. This guy knows his stuff, I had lots of different ideas of what I thought I wanted and he listened and helped me through it all until the best match. And in the end, just like he said I would I went with the Accord. He Looked out for mine and my daughters best interest. He got our cars ready, set up and made our day fun, feed my whole family even! I don’t think you’d find a better guy anywhere. Jorden in financing I recommend also, got a fantastic deal on both cars, no pressure, went smooth and great to talk to. Customer relations Michelle very attentive and I loved chatting with her. Best experience ever you got life long customers with us.

Wouldn’t make a deal for returning customer (3 cars purchased previously in the past decade). So much for loyalty. I’ll take my business elsewhere

Brought 2009 Accord up for general service and wandered into the showroom. I have had some recent thoughts of upgrading to an almost new used car or a new Civic. Steve C. approached me and I was clear that I would not be buying a cat that day. I always make 2-3 trips to a dealership before buying. Steve called the next day and left a message. I called him back several times but was just put on hold and left there. I agree that I did not try his cell phone for the simple reason that he was interrupted twice by calls in the short time I spent with him. When I finally reached him, he was very rude and said everything but curse. I am sorry that Saturday is his busiest day and he has no time to talk to customers. As such I have no tome to buy a car at Auto Nation. I am not mentally very strong and at 76 yo I have little time for this type of treatment.

Travis is great. He had me in and out quickly. Very courteous

Wonderful sales group, walked out feeling good!!

Went in for car maintenance yesterday. Dan was my service advisor. He was great. Took care of everything that was needed and gave me a discount! I always feel I’m in good hands at AutoNation Honda in Sanford.

Buying a new car from AutoNation was a good experience. Our salesperson Nancy was up front and congenial. She answered all of our questions, and did not rush or push us in any particular direction, and let us discuss things in private when we wanted to, and helped us understand things when we had questions. We will go back there for service and the next time we are in a market for a new car, and hope she is still working there.

3 rd vehicle from this dealer. They always give the best price. Richard the mgr. has been great to work with.

Service Representative delivered timely service, had me out and on the road in an hour and ten minutes as he promised.

Took my car in for a software update. As usual, my technician Lonnie was great. He is very knowledgeable and great to work with. He answered all my questions and the update was done in a very timely manner. I have always had a good experience working with AutoNation Honda.

Gene was fantastic. I've been using Autonation for servicing my CRVs since 2012. They're personable and professional.

perfect service good deals . I purchased a vehicle in less than 2 hours I am very satisfied

been going to auto nation ho nda for 4 years now. Always treated nicely and the employees are always nice and are accurate with the time it wl take to complete the service

Had a great experience buying my car last weekend. No pressure salesman and easy financing process. You won?t be sorry!

Sought a low-mileage, high-quality vehicle. Found it at a dealer two hours away from home. Took the drive, loved the vehicle. Asked how to hold. Even though AutoNation has a "reserve this vehicle" option, no one at dealership told us about this. Even offered money to hold. Rejected with an attitude. Sales manager says this is "too much trouble" - for the dealer! Went home. In constant touch with dealer salesperson. We want to buy, we say, and are arranging financing. Still no reserve offer by salesperson. Next day, Cars.com sends us an e-mail; someone ELSE has reserved the vehicle! We raise a fuss. General manager says give vehicle to us - but we still have to scramble to work out financing and drive down to get the vehicle the next day - they want same day. No offer of delivery. No offer to reserve. Nothing. We are glad to have this vehicle, but we do not love this dealership. They are nice enough, we suppose, but at no point did we, ourselves, matter. Final blow: Even though they knew we had driven hours and been greatly inconvenienced by dealership action - or lack of actions - and even though we arrived with a voucher from our bank, sale closing itself took well over 2 hours.

I got excellent customer service right from the start! Making the appointment, discussing my issues with Mike in the service department, and having a great resolution to my problems.

The agent who helped me, Stephen C., was very kind and helpful. Walked me through the entire process with a gentle, kind spirit. Thank you for my new car...I love it.

Radames is great, he gave me excellent attention and services, the perfect car wash, I am very satisfied.

Jordan was very helpful and courteous including arranging for delivery of my car to my home.

Although I did not purchase my vehicle at Autonation Honda Sanford I have always brought it in for routine maintenance. The technicians are friendly and thorough. It’s easy to schedule appointments and they get your vehicle in and out quickly. Thanks!

Was looking to buy at another local dealership but this one was closer to me and had the vehicle I wanted in stock. Previously I’d purchased two new Hondas elsewhere but this is my new go to place. From sales to financing they answered all of my questions thoroughly and I walked out feeling good about the interaction. I’d highly recommend this dealership for new and used (very nice items on the lot) vehicles.

At first a little shaky but overall it ended up well

had a oil change. Lonnie was the service advisor and was very professional. Answered all questions I had.

Good service and friendly people.

After going being lied to at another dealer earlier that day, I went to AutoNation was relieved with how helpful and painless they made buying process. Will for sure be sending everyone I know their way.

I always get excellent service. The service department always goes out of their way to help when I call. I have confidence in the honesty of all the service personnel I have encountered. The waiting area is always clean, quiet, and has a peaceful atmosphere. I also appreciate that they wash & vacuum my car with every service visit! I wouldn’t go anywhere else for service for my car!

Friendly service. Travis has been great! Thanks!

They are fast, efficient, competitive pricing, friendly customer service, and offer a nice lobby to wait in.

Travis is always a pleasure to work with. Efficient, cares for his clients & even with my busy schedule was able to accommodate me. Kept me informed every step of the way.

Great service and good prices!

Service dept is awesome. I sincerely appreciate their prompt and efficient service every time I have visited for service.

Great Work! My experience is always excellent service. Jordan Cruz is courteous, professional and caring. He is an asset to the company

I had the best experience at Auto Nation leasing a car for my daughter. Michael was wonderful did everything with me and by the time I got to the dealership everything was ready for us to sign and go. The managers are also very involved in the process. I really recommend this dealership for your car needs.

Michael did a good job making sure my vehicle was clean and safe to leave off their site. I love that they make sure the vehicles are very clean. I will go out of my way to see them!@

Excellent service and employees courtesy. Service Advisors always have a good and clear explanation about the service that our car needs before we decide for the repair service.

Great salesman Mr Seif, No pushy haggling, great rate for my trade in. Was a simple easy process, I will do it again in about another year. Thanks

Looney Pressley was very kind and professional. Good service

Great buying experience, no pressure, Bashar was very knowledgeable and professional. The finance manager, Jorden was great in helping me understand everything about the purchase.

Always very knowledgeable, and eager to make things convenient for us! Joe and his team are easy to work with and he makes sure to take care of everything we need.

Great sales people great service! Very happy my son happy with his new Honda hackback!!!

Make sure when going for an oil change, clear your day! There is no express oil change services, I made an appt and was quoted a hr and a half wait from arrival if that wasn?t frustrating enough, i actually waiting 2 hrs total for my vehicle for an oil change. Everyone is friendly and welcoming but the timing will forever be an issue for me. No wonder the first 6 services were included in the deal. ?No cost to you but your time?

They took awesome care of me and my car. They will have my business from now on. Thank you so very much. My advisor Rad went above and beyond to get everything took care of.

Always had a great experience and my wonderful tech Joseph is more than honest

Radhames, the service advisor was incredibly insightful in me deciding whether I should have my oil leak repair. My car runs very smooth and I love it. Also, I love the idea that there is someone there to shuttle you home while my car was getting repaired. Thank you everyone!

Normally I hate the purchasing part of buying a car but Steve Critchfield was wonderful to work with and made the entire transaction go as smoothly as possible. Thank you, I love my new 2021 CRV.

As usual my service visit this week was a pleasant experience. The service advisers are knowledgeable and professional. Auto Nation Honda in Sanford, Florida is super for sales and service.

I have bought 4 cars here and would come back . It was a good experience

John Erber was very helpful keeping me up to date on repair status. Highly recommend!

I had a great experience buying my new CRV. It was quick, easy and hassle free.

Came in for an oil change, this was my first time there since I’m from another state. Everyone was very courteous and friendly. Dan took care of me easily and quickly and they were able to honor my free oil change from another dealership. I would definitely go back again.

Great advisor : thanks Joe. Friendly engaging and pleasant - thanks

Bryan Andes was the first car salesman to actually listen to me and understand what my likes, dislikes & needs were, directing me that car and not to the care he wanted to sell. He was very knowledgeable in all his correspondence with me, giving me confidence I would end up with the best car for me. He actually went out of his way to answer all my questions and concerns with kindness and honesty. I can honestly say that this is the first time buying a car was a positive experience. Thank you Bryan.

Worst experience!! I made an appointment several days in advance for an oil change. I have a service plan I purchased when I bought my vehicle that gives me free oil changes but I have to take it to any Autonation for service. When I got to Autonation Honda for my oil change, the service tech Gene told me they had to check to see if they even had a filter for my vehicle. I asked him wouldn’t you think if I made an appointment you would have the filter. Gene then stated they do not look at what work is being performed on the vehicle until the vehicle gets there there for the appointment so if they do have to order something the person has to come back. He also stated the only way they will verify if they have everything in stock is if I made an appointment over the phone rather then on their website. It is a huge waste of time if they wait until the customer gets to the dealership just to tell them he have to come back another day due to not having a part. It seems like every time I have to get an oil change I have a problem with Autonation. I have had the worst experience/service. To take time off of work to get there and drive 30 minutes to be told they can’t do the job and don’t know what to tell me to do is absolutely ridiculous. They had no manager there to talk to and I was told the only thing I can do is call them in the morning and that he gets in at 8am.

Travis is always a wonderful help when bringing my vehicle in for service. I always make sure to schedule when he is working. Very happy with my over-all service as normal.

Gene at AutoNation Honda was professional, great listener & communicator with me & my husband about what needed to be done & what was done to our Honda Si ... Awesome Service! Score 5 of 5.

Radimus at Honda Sanford is fantastic! He and the service department do a great job doing all they can to help the customer out. Great service!

The best in overall customer service and service for my car

Radames is an excellent advisor and the service that I got for my civic was great.

Auto Nation Honda in Sanford. Easy honest and quick.

Second key made in service department (1) faster than expected (2) on short notice (3) cheerfully with a smile. No charge to me, as it was part of the pre-owned vehicle sale.

I worked with Sergio on the purchase of my Honda Pilot. He is one of the best car salesmen I have ever worked with. He was extremely knowledgeable and thorough about the car and the entire lease process. I highly recommend asking for him if you are interested in a Honda product.

Excellent customer service and great attention to detail

I came in to AutoNation Honda Sanford to have a part on my car diagnosed. They found that the motor for my sunroof was beginning to fail. Thankfully the service advisor I was working with, Radhames, went above and beyond to thoughtfully answer my questions and address my concerns. Overall, I'm happy to say that my experience was greater than I could have previously imagined. I walked away from the repair feeling like my car was in good hands, the price was fair and that I could trust all of the staff at AutoNation Sanford Honda.

Dan, Travis, Lonnie and team are great!! Love this place!!

Travis and Mike at the Service Dept are the most knowledgeable and honest vehicle experts. I have been purchasing Honda vehicles for the past 15 years, and I trust their recommendations and they make certain I stay on track with service. It’s a professional yet family environment. Mike and Travis make AutoNation Honda in Sanford a place where clients know they will be taken care of and drive away safely.

I usually have awesome service but this time I did have awesome service. But I decided to get a shuttle so I could browse Walmart while waiting on car. I been here since 825. The service guy said to go to cashier. I signed shuttle board... waited waited waited so I scratched out my name on board as I couldn’t wait and not be able to depend on them to pick me up by 10a so I could get back to get car and get to an appt in time. I then went ahead and was going to take shuttle as Travis told the lady I needed shuttle... she then says it’s right there, so I get in back and she gets a gas can or something out of the shuttle and then yells for someone else to take “this lady” (me), I’m sitting and waiting and realize how slow and unorganized they area d apparently nobody wants to take me... so I get out of the shuttle and now just waste time waiting... when I could been shopping and taking care of that while waiting on my car... a guy also was waiting for shuttle and end up saying he going just have to walk cause he had an appt he can’t be late too... so he literally left walking... shouldn’t have this service if not organized and nobody wants to drive the customers... so I seen how slow and decided just to wait for my car, at least I know I’ll be here in time... so annoyed the one time I was going to use the shuttle service... I talked to Michelle and told her the issue and I guess she knows the girl I’m referring to...

Josue is the epitome of patience, knowledge, kindness and understands the importance of timely transactions. I am very impressed with his ability to make things happen when the client is crunched for time.

Jose was excellent and responsive. It took us about a week to decide on the car we wanted, and Jose expertly balanced that fine line of making us feel like he was always available to offer any assistance without being pushy. Even after closing the deal, he took the time to make sure we were comfortable with all the new features of the vehicle.

Excellent service, Thanks to Pedro You're the best

The service department is outstanding! They look to satisfy ALL customers! This place is the BEST HONDA PLACE!!

Customer service is fantastic at Autonation Honda in Sanford! My car is well taken care of.

My salesman was awesome. He took the time to answer my questions, show me all the features on each Pilot model, and once I purchased the vehicle helped me set it up with all my settings snd preferences. He was very patient with me and very knowledgeable.

Excellent service, polite and knowledgeable service representative.

I did not have an appointment fir service, but was seen promptly. Battery was replaced, alternator, starter (and tires) were checked. Car washed and vacuumed and I was on my way promptly.

Both Sergio and John did a good job of explaining through the entire process. Sergio did a great job of explaining to my wife how the car worked and she almost remembered everything as we drove at the next day -LOL. John did a good job to personalize the financing experience and I would recommend them both to anyone who is looking for a new car.

I took my car in for a scheduled oil change. When I called to make my appointment, the scheduler reminded me that there was a recall and they needed to look at the issue. My service advisor, Travis Bussin, was very friendly and professional. He explained the details of the recall and kept me informed during my wait. The waiting area was clean and chairs distanced for the customers. An employee came out several times to sanitize the coffee area and wipe down empty chairs. I highly recommend AutoNation Honda of Sanford for Honda needs!!

We just bought our son his first car and when I received the airbag recall in the mail it made me very nervous. We took his Honda Civic and they were super nice and got us in very quickly! Thank you Merry Christmas 🎄

I worked with Steve the experience was great i called let him know the vehicle i wanted and the whole process took less than I expected

Today I had the disgusting experience of having to bing a vehicle in to get it serviced at Autonation Honda Sanford. After speaking to the advisor and getting everything squared off I headed inside once inside I remembered that I had forgot to tell them not to fill my windshield washer and to not put my vehicle through the wash. ( I’ve had very bad experiences here with both and I rather avoid these half-assed services.) I walked back out side and noticed someone getting into my vehicle, although I tried to approach it before they began to drive off the girl was already speeding off. I knocked on my rear quarter panel to get her attention. She slammed on the breaks opened the door and very disrespectfully said “what do you want” not wanting to start a confrontation I just informed her of my requests. She had already opened the hood of my vehicle so she had to get out and close it( which she slammed........ no need for slamming the hood of a car if she doesn’t know this the dealership should probably teach her this). Before getting back in I tried to confirm she had heard both things so I repeated that I didn’t want my vehicle washed, to which she responded “heard the first time” and slammed my car door( again no need to slam my car doors). I didn’t speak to the service manager as I have had issues before and he just tries to justify his employees instead of listen, this was a better outlet. Her name was Mackenzie.

Battery died on Dec 18. Pretty scary to have to go get the car fixed. Everyone wearing masks and safe-distancing. And no charge either! Very nice!

Dan was our service rep and he did an awesome job!! Kudos, Dan!!

I have no complaints, Josue Alejandro was very helpful and knew exactly what he was doing. Extremely happy with the service.

I had a great experience. Junior was very professional, listened to what I was interested in and I made the purchase that same day.

Had a great experience buying my new car there. Charles went above and beyond to make sure I was comfortable with all of the technology in the vehicle.

Allways best service Service department is great

Very nice experience. Salesman was very knowledgeable, and friendly. Finance manager was equally knowledgeable and friendly. Dealership was clean, with large selection of vehicles. I would buy another car from them.

Wonderful, friendly staff. Everyone went above and beyond to make us feel happy with our vehicle choice. Would recommend to anyone!!!😊

The service shortfall is because oil from the oil filter was spilled on the frame creating the perception of a oil leak causing a return visit to resolve concern.

I typically dread buying a car. The last auto purchase we did took over 6 hours!! At AutoNation Honda in Sanford we were in and out in under 2 hours!! We live about an hour and a half away. I spoke to Ryan before coming down to make sure it would be worth our drive. He was awesome!! I didn?t feel like I was talking to a car salesman. When we arrived he had the car ready for a test drive. No ?let me go talk to my manager? pricing strategy. Truly the best car buying experience I?ve ever had!!

It was terminated my lease and I was treated with professional customer service by Michael

Smooth process, clean facilities and friendly staff.

I will always be a Autonation customer,, Mike and Travis in the service department go above and beyond for there customer,, I recently had a situation that had to be delt with and Miami Mike really came thru.... it was service like I owned a Benz or something... Greatly appreciated guys... I give 7 stars,,, but can only choose 5,,, great job Mike and Travis..

Very timely and well done.

Very good. I had a helpful advisor and prompt service.

Excellent service and easy process. I love my new 2020 Honda Accord Sport

Ask for kamal. Very knowledgeable. Not pushy . Knows his stuff.

Michael was very professional and efficient. I did not have to wait long at all.

The service provided, time taken to resolve was excellent.

We had our car serviced by Mike. He could not have been any more pleasant, efficient, and helpful. The service team discovered the issue immediately and took care of the problem so efficiently that I was out the door within thirty minutes. Everybody at this dealership, especially Mike, truly went the extra mile and gave me impeccable service. I would give the service team at Autonation my highest recommendation. Excellent service, a pleasant waiting area, and honest, good people all around.

Great service, friendly, and safe environment with the virus! I always schedule with Travis, as I feel that he knows me as a customer and is always pleasant to have him over the past few years

Very professional customer service and quality workmanship. Comfortable waiting room with coffee and snacks. Service assistant was very helpful and actually fixed my key fob with no extra charge added to my bill.

Sales Dept and Service Department: Super nice and very helpful.

Music was playing entirely too loud in the waiting area while my car was being serviced

Battery died. They got me in and out with a replacement car wash and vacuum in 1 hour. Really great.

Mike as always provided excellent service and professionalism

Great customer service! Always with a smile!

Purchase car thru Costco Auto Program. It was quick and easy because through Costco program there was no price negotiation but the price offered was already good. Michael was our sales agent and he was very nice and answered all our questions.

Dan Benoit is a great professional service advisor. He was very attentive, friendly and helpful. My oil change appointment was easy and I got my car as promised.

Travis is my service gentleman who always takes excellent care of me and explains everything to me that needs to be done to my vehicle. Fits me in whenever I need service to my car.

quick.. my service advisor Travis was very quick knowledgeable and did not try to upsell me

Excellent service! Efficient, quality service on Rinehart Rd., Sanford- always. Lonnie is the best! I really trust him. Thank you!

Very customer oriented. They stand behind what they sell.

Routine service on two vehicles. Whole experience was good.

Excellent professional service at a clean and competent dealership

Courteous personnel and fast service.

Bryan was so wonderful in helping us with the purchase of our Honda.

Jose Cepedes, Bryan Trejos, and the gentleman in finance were absolutely amazing! I had already dealt with 2 different Honda dealers and had got the run around. Your team was highly efficient,, had amazing customer service, and most importantly got the deal done and had me out of there in an hour! Highly recommended. We will be back! Allstar Team!

We had a wonderful experience buying a car from Auto Nation. They helped us every step of the way. Thanks Grant for making it an easy process!!

My service provider, Jordan, did a great job. I appreciate that everyone wore masks to keep me and my elderly dad safe. And the place was clean!

Fixed my issues fast. Also updated maintenance Fast and reasonable pricing

We had a wonderful experience buying a car from Auto Nation. They helped us every step of the way. Thanks Grant for making it an easy process!!

I alway get great service from service agent, Travis Bussin. He is very helpful with answering my questions and getting me scheduled for necessary service for my Honda Odyssey. It’s important to me to have a reliable car because I’m a nurse and I work night shift. Sometimes I get called into work at midnight and have to drive 20 miles to get to my hospital. It’s also important to have a reliable car to drive my family around.

Great experience , repeat client and would recommend

Thank you for attending to the recall part and for washing my car!

$64.95 for an oil change on a Honda Fit. Let that soak in. No synthetic, small oil capacity. I’ve been going to this dealership for over a decade, last trip was today. Would not recommend anyone else getting ripped off like this.....

I was greeted promptly. They advised me of the wait time. The waiting area was being cleaned as I entered the area. Everyone was wearing a mask. The facility was nice and the people were friendly.

Travis was very attentive while I explained what I wanted done. His reponce was very professional while dealing with me and taking care of his other duties. He will be my "go to advisor" when I need anything done to the car.

Gene was excellent. Did a great job and kept me informed

Provided great answers to questions I had and Joe in Service was very professional! Please get the guy a new card machine, that thing is getting in the way of his complete success. Thank you Honda

Wait time was reasonable. Service man kept me updated.

Except for the way the service team is communicating with the customer, rest all looks good to me.

I have always had good service here. My family has purchased/leased four cars from this dealership and all have been satisfactory experiences.

First and foremost I would like to mention the salesman we dealt with, Ginior Lacarte. He treated my wife and I with the utmost respect and was extremely diligent in helping us get the right price for our new 2021 Honda Pilot SE. Ginior gave us a great experience while shopping for a car compared to the other dealerships we went to (Massey Cadillac on John Young pkwy, Lexus of Orlando, Don Mealy Sport Subaru), at these other dealerships we were met with many difficulties and at some of those we were outright told that they “don’t want to work with us” because they did not want to negotiate numbers. We were even told by Subaru that they sell “the most cars” so they don’t have to stress when it come to sales. Which brings me to why AutoNation Honda outclasses all of these other dealerships. First, their service department is amazing. We were bringing our prior car there and they always took great care of us. Our service guy, Joe, is one of the reasons we only get our car serviced at AutoNation Honda in Sanford. I will continue recommend and rave about this guy. Next, as I previously stated, Ginior truly worked so hard for us on our new car, which has absolutely everything my wife and I were looking for. I will yell this mans name from the mountains for everyone to hear because he truly deserves this recognition, he is a true ace in the pocket at AutoNation Honda. Lastly, the dealership and its facilities were EXCEPTIONALLY clean. My wife and I are both immunocompromised due to our conditions and are very hesitant to go out and let alone car shop. The standard precautions that they take went above and beyond all expectations and prior dealerships my wife and I visited in the past two months. This made us very comfortable in the dealership to make the decision to walk out and get our car. I cannot recommend this dealership more highly. If you need a new car or are looking for a lease? GO HERE! Want to do a trade in but are worried you won’t get a competitive price? GO HERE! Want to be treated like a human and not like a walking wallet? GO HERE! AutoNation Honda has made a lifetime customer from my wife and I. Hopefully this review can help you make a comfortable decision while you’re in search of a vehicle! This dealership, Ginior, and Joe will take such good care of you!

Service was excellent, Michael was helpful and courteous. Rate my experience as 5 out of 5. Would highly recommend AutoNation Sanford for service.

Always a very positive experience. I have never had an issue bringing my car in for service and just like any other it went smooth and I was in an out in a very timely manner.

I recently took my Honda odyssey in for service and was pleasantly surprised at the wonderful customer service I received. I was given shuttle service to and from my work. Michael took care of me and was very accommodating and courteous.

Terrible place for used cars. They sold us a lemon and bill Johnson refuses any help

Don't buy used cars! They sold us one and the transmission went out 4 months later. Bill Johnson the manager offered no help

AN Honda has my business for life. I personally deal with Travis Bussin as he is a solid guy and always looks out for me. You can’t go wrong by buying/servicing your car here. Great group of individuals.

Jordan, my service representative was fantastic. He gave me a time that the service would be completed and it was.

Excellent and friendly service. Disappointed with the amount of time it took for a scheduled oil change/tire rotation. At the dealership for almost 3 hours!

Great experience , great customer service from Mike!

I always get my Honda Accord serviced at AutoNation Honda Sanford. I receive excellent and friendly service in a timely manner. I can always count on Dan Benoit to know what services I need to get to keep my car running great! I appreciate the complimentary multi point inspection and car wash and vacuum!

Timeliness, courtesy and thorough

Quick service, polite, helpful and did a big service for free that should have been done before I bought it. It was unexpected and was totally surprised that they did the service for free after the fact. Really appreciated it as I was doubting that it needed to be done! Highly recommend Auto Nation Honda!

Excellent service!! Always quick and courtesy when I arrived in the service dept.

I knew what I wanted and they didn't try to sale me anything different. I know what I wanted to pay and they worked with me on my payment requirements. There was no pressure involved. I had narrowed it down to 2 vehicles (different colors) before we (my wife and I) arrived and they had both cars sitting in the parking lot waiting for us. We did most of our communication over the phone but while we worked in person they were very friendly and we had good casual conversations. Brian was our sales rep and he did a great job throughout the process. He made sure everything was ready (as I stated above). Once we arrived at the dealership, we reviewed both vehicles (2020 Honda Ridgeline AWD) and took the one we chose for a test drive. During the test drive Brian showed us all of the unique and new features of the Ridgeline. Brian was detailed but never overbearing. While we were out they appraised our trade in and gave us what we were asking (a fair value). Back at the dealership it took less than 75 minutes to complete the deal and financing and we were ready to leave. Brian took us out and showed us a few last details and helped us setup/customize the vehicle for each of us (phones, connectivity, stereo, lights, etc...). Th next day Brian texted us to ask if we had an questions and indicated that we could contact him at any time with questions. I would highly recommend AutoNation Honda Sanford and will do business with them again in the future.

Buying process to long and price needs to more competitive.

I recommend AutoNation Honda to anyone who wants to experience exceptional customer service and quality support in purchasing or leasing a vehicle.

I bought my honda here and always bring it for routine maintenance. The service I receive is excellent. The staff is awesome.

I come to this dealer ship for my oil changes all the time. This time I was not happy with 2 things. 1. The service guy that help me was not attentive nor friendly. 2. They usually vacuum the whole car but this time only the front passenger and driver side was done. By the way this is not the same service guy I usually have.

excellent experience! The salesman was very polite, courteous and helpful!

Received excellent service and cooperation when we replaced or car. Good people!

Great experience with service and sales department, I feel like I can count on them as a dealership and service center

We purchased a new 2021 vehicle from Sergio, he was awesome and the Mgr. Rick was just as good at getting our price to where we wanted!!! THENNNN THE PROBLEMS STARTED! John in Finance had us in his office for 2 hours after we told him we were not interested in any packages...... well he added 2 on our loan totaling $600.00. That was Aug 26th, as of today we STILL HAVE NOT been credited the 600 plus tx and interest to our loan. I have tried to contact Honda Corp. no response. I have tried to reach the general Mgr. at Auto nation... no luck with that either, she wont even speak to me..... what to do? GO TO THE NEWS????

Brought car in to be serviced under extended warranty. Was there about an hour, Was told the braked fluid needed to be replaced.

Very professional and easy to work with. Overall, a very good experience.

Just about 3,700 miles on it and the mystery formula said to come in for a oil change only. Is the formula on the vehicle itself or generated remotely? Why don't the vehicles come with the maintenance schedule chart anymore so you can do a check off? I guess I'll have to do my own. Good experience though.

We dud a "long distance" purchase of a used 2014 Honda CRV.....Quentin was just outstanding to deal with....and he was also a lot of fun....we drove 513 miles to the dealership, and Quentin was right there to greet us....he was especially infatuated with our 4 and half year old puppy, Zoey.....Quentin was really great to deal with....and we would definitely recommend him to everyone and anyone!!!

Service was great. Process was easy. Tech very nice

However is friendly real professional

Great service and it was done in a timely manner . Each thing was broken down to me by price to ensure I know what I?d be paying for. Thank you!