I've been bringing my cars here for over 10 years, and have always had a great experience. Travis is a great service advisor, and the waiting area is always clean and welcoming.

Easy and quick, loved the guys here

Yanria was an excellent adviser. Her customer service was beautiful. However, the same cannot be said for the work provided by the collision center. Since buying my Honda in 2017, I have only allowed this dealership to service my car. The AC in my car stopped working, so of course I brought it to the Honda dealership to have it fixed. After having it returned to me, I noticed the reflection light was literally hanging out. I brought it back to them to have it fixed, which they did, however, the second time I noticed one side of my fender was more lose than the other; I can literally push the fender in with my hand. When I brought this to their attention, I was told that after removing the fender “so many times” it doesn’t fit as “snug” and there was nothing that could be done at this point. I politely reminded them of why the fender was a removed “so many times” because of their careless error. I was told “ it’s a often an issue with the civics an the accords. This is not an acceptable excuse. Nor was I offered any type of compensation for having to bring it to them twice in the first place, and now I have to drive around with a poorly fitted fender!

Good and quick service.

Great experience on Saturday. Oil change and tire rotation. It went smoothly and was not a long wait. I did have an appointment for the service. The service was done right and the personal service was very good as well.

Our salesman was Sergio and he was really incredible. This dealership really took care of us with absolutely no snags at all. Richard St. Louis was very helpful as well.

I spent a entire week trying to purchase a new Passport Elite and had no luck finding one so I started looking at the certified preowned ones. I was in contact with dealers from Miami to Jacksonville just trying to buy one of the ones they had advertised at the price they had them advertised for. All of them had ridiculous hidden fees, everything from $400 for nitrogen to $1500 for a lojack system. Fortunately I found a Passport Touring AWD CPO here at Sanford Honda. I called and was lucky to get Junior on the other end. He straight up told me exactly the cost to the penny. I drove in about 730pm on a Friday night and drove out in my new Passport about 30 minutes later. It was the quickest and simplest deal Ive ever made on a car. No BS, no dragging, no high pressure pitches. They were all very professional and very thankful. If your looking for a Honda, call Junior, he will hook you up. The finance guy was awesome too. THANK YOU SANFORD HONDA 🙌🏻

I spent a entire week trying to purchase a new Passport Elite and had no luck finding one so I started looking at the certified preowned ones. I was in contact with dealers from Miami to Jacksonville just trying to buy one of the ones they had advertised at the price they had them advertised for. All of them had ridiculous hidden fees, everything from $400 for nitrogen to $1500 for a lojack system. Fortunately I found a Passport Touring AWD CPO here at Sanford Honda. I called and was lucky to get Junior on the other end. He straight up told me exactly the cost to the penny. I drove in about 730pm on a Friday night and drove out in my new Passport about 30 minutes later. It was the quickest and simplest deal Ive ever made on a car. No BS, no dragging, no high pressure pitches. They were all very professional and very thankful. If your looking for a Honda, call Junior, he will hook you up. The finance guy was awesome too. THANK YOU SANFORD HONDA 🙌🏻

I just bought my new truck from here. It was super easy to text Anthony and get information on the vehicle I was interested in. Fast responses by Anthony made it easy to setup a test drive and I was driving the truck within 10 minutes of me showing up. Adam helped seal the deal by getting all the paperwork together and completed and I was off with my new truck within about 3 hours of me saying yes. Wonderful work everyone! I could not be happier with my experience here.

Always a pleasure to bring the car in for service. The advisors are always very nice, knowledgeable, and not pushy for additional services. They make legit recommendations, which is refreshing. Reasonably priced service and comfortable waiting area. My most recent visit in June 2022 was with Yanira. She was great and communicated through text which I appreciated. Car was washed and ready to go when promised!

I just bought a Honda Passport from Autonation Honda in Sanford ,I'm very pleased with Byron and Adam the service they gave me was excellent I want to recommend to buy from this place ,,and definitely ask for Byron.

I have trusted AutoNation Honda Sanford for maintenance and repair of my Honda vehicles for years and have been very satisfied. Recently I brought in my Honda Fit for important fixes before a long road trip. I was assisted by Joseph and he was a great help in clarifying my car’s needs (with no upselling!) and getting all the work done more quickly than I expected. I know I can rely on the service team at AutoNation Honda Sanford.

Always a pleasure to bring the car in for service. The advisors are always very nice, knowledgeable, and not pushy for additional services. They make legit recommendations, which is refreshing. Reasonably priced service and comfortable waiting area. My most recent visit in June 2022 was with Yanira. She was great and communicated through text which I appreciated. Car was washed and ready to go when promised!

Service department is amazing. Travis always goes above and beyond. We never have an issue and everything is taken care of in a very timely manner. And scheduling an appointment is so much easier on the app. I can schedule with Travis and pick my time to go in. No more phone call to make. Much faster and easier. Travis you are amazing. Thank you for always taking care of our cars and showing so much respect to our family. It means a lot

I took my vehicle in for a extended warranty item AC condenser . But I had to agree to pay $300 to have the vehicle checked to ensure that the warranty was the problem. If the warranty product was the issue then I wouldn’t have to pay the $300. Luckily for me the it was the issue. But! Guess what happened when the mechanic came back. After his very thorough inspection he found what he suspected to be a faulty hose that was not covered by the warranty. Surprise, surprise they told me it would only cost $900+ to have the addition hose replaced. Which really looked more like a clamp if it was even a issue. When I said no thank you to just fix what was warrantied. They told me it would void the warranty on the new condenser because it had another known issue in the system that I received to fix. Touché, you got me! This just added to the reasons I don’t like using dealerships for services. To put the icing on the cake. The made me pay a service fee for the repair. I told them it was ridiculous that I had to have the warrantied item fixed by them and because they FOUND another issue and cornered me to have them do the work that I shouldn’t be charged the additional $60 service fee. The disagrees but let me know they gave me free car wash. Thanks!!!

Good service, fast and they get straight to the point.

Emanuel was very helpful, I did not think I was going to leave with a new car that day but I did. Everyone else was super nice and very friendly. As a woman, we are scared sometimes to go to a dealership or mechanic alone because we feel or are taken advantage of for not knowing too much about cars but Emanuel and Adam explained everything to me and walked me through the process. I'm glad I decided to go to this dealership, definitely recommend!

We went to AutoNation Honda in Sanford. We worked with Austin and our experience was great a Sales Manager came over and chatted with us while we waited for Austin to become available. The process was straight forward and much faster than I am used to experiencing when buying a car. Everyone was great from start to finish. And the finance manager helped us get a service contract for around the same price as our original payment. Overall a fantastic experience!

We went to AutoNation Honda in Sanford. We worked with Austin and our experience was great a Sales Manager came over and chatted with us while we waited for Austin to become available. The process was straight forward and much faster than I am used to experiencing when buying a car. Everyone was great from start to finish. And the finance manager helped us get a service contract for around the same price as our original payment. Overall a fantastic experience!

Simple and fast. They get straight to the point and care about your vehicle more than you do

Very personal and detail. Loved this place. The wait was not as long as i was told. Which is a good thing. I will be back again. Thank you AutoNation Honda!!!

I trust this service department completely. I've been going there for years. Every service rep is WONDERFUL! This past time I had Ed. He was incredible. Honest and patient and informative. I've had Travis most times, and he's wonderful too! Everyone is awesome. Seriously. I wouldn't bring my Hondas anywhere else! Thank you!!!!! Tracie Snyder

Will not triage an important service issue. They could’ve spent five minutes on my issue and problem today and earned my respect. They said they couldn’t do it. Simply trash service.

Their service department does not triage for safety issues. I have a rear view mirror in my 2021 that needs an Allen wrench to reinstall. They didn’t offer to help today.

At Auto Nation Honda the care was excellent and superior customer service. They did a recall on my Pilot and also fixed another issue. The prices are reasonable. I would recommend them to everyone!

I purchased a vehicle long time ago which had a ton of oil leaks somehow was approved for resale, I no longer have the vehicle.my recent visit was confirmation I had to leave a negative review today this time it was the horrible management cutting corners.

Daryl was an excellent salesmen. We were in and out of the place in less than 2 hours. He helped me and my fiancé as if we were his family. Definitely recommend Daryl for any car buying needs.

We bought a honda passport from Byron he was great. He was very knowledgeable about the vehicle. The finance team was great they helped us to get to a comfortable payment. It didn't take long to be able to drive away with our new car. They seem to work as a team to get the job finished. We are happy customers. Would definitely recommend Autonation Honda in Sanford.

I 🗣to sales rep Michael and his manager David 🔙 on January 11th 🗓. They worked 📝 everything they could to make me happy 😊. The customer service here is like AEW's Keith Lee, "Limitless" 🏀 🌠 2021 Honda Civic Sedan

If you are looking for a new car, your search is not complete until you have visited AutoNation Honda on Rinehart in Sanford! Never have I had such an amazing experience with everyone there, from the moment you're about to walk through the door into their showroom til the moment you walk back out with a big smile on your face! And that's because you are so taken with the experience you just had with people who are very compassionate, listen to and understand what you want and can afford to pay and all and they don't try to change your mind, or pressure you into anything. They will look into other possible choices that don't exceed your limitations. They truly treat you like you're very important to them, as important as if you were their family! Trust me, you won't be disappointed! (A big thanks to Kamal, my salesman and Rich, Manager of Dealership)

Horrible experience! My Accord's paint chipped off from the ceiling by itself. I kept going to the dealership asking them to check and it was a new car and they had some work done on it at the same spot. They kept asking me to meet bodyshop folk who were mostly unavailable. Then one took pictures and said they will get a qoute and talk to Honda. This process itself took a whole year. Then after a while they sent a letter saying its there is a recall on my car for this issue and this is happening with lot of Accords with the same color. Since then I have been trying to get it fixed but the body shop folks are not responding and Honda agents have clearly said they cannot do anything about it, nor can they direct me to another body shop. Super unhelpful ppl there for an issue that is caused because of them!

Was very pleased with the experience at AutoNation today. Dee Aykin is a great salesperson. Knew the product well, was very pleasant and easily answered all questions and demonstrated all the features. We had many questions and looked at several cars. Once we decided to purchase, final negotiations went smoothly and no games were played. I highly recommend AutoNation Honda Sanford!

Service department has no clue and I think they're bunch of liars when they do repairs

I recently leased a 2022 pilot special edition from Austin nation Honda Sanford. The finance team as well as the sales team were amazing. They explained everything to us and even offered me to come in at another time to help with all the features if I needed. They stopped the signing process when they found out I hadn’t seen or test drove the car. I was extremely happy and comfortable with them. I would definitely continue to do business with them in the future.

Austin was amazing! He was very patient & attentive to me throughout the whole process and still made sure everything was okay even after buying the car. He helped me out as much as he could. I highly recommend him to anyone !

Mike and Emanuel were very helpful finding a car for my teenager and I’m truly thankful for their attention to detail and dedication. This was the second car we’ve purchased from AutoNation Honda. The reason for 3 stars instead of 5 is due to a policy they have to not provide a 2nd key when a used car only has 1 key. Never before at any other dealer have I been denied a second key when requested and told to come back and buy one ($200+) from their key guy.

This place was amazing and it was all because of Myles Russell. I highly recommend coming in here and working with Myles. I've never been much a fan of buying a car and hadn't really narrowed it down yet. Myles' combo of quick responsiveness, huge product knowledge, and genuine care throughout the process make him unique in this industry. When in the market for a Honda definitely come here and work with Myles.

I had the pleasure of working with Michael and Stanley and am very pleased with their service and dedication. I have been looking for a Cadillac XT4 for over a year now, but I never found the one I was looking for. When I initially called AutoNation Honda, Michael immediately connected with me and offered me a variety of options to choose from. He was very helpful and insightful when addressing my concerns. Even though I did not make an immediate decision, Michael kept in touch and informed me about the status of the vehicle and was always alert to any of my questions or needs. When I decided to see the vehicle in person, I was able to meet Michael's coworker, Stanley, who made my car viewing experience very comfortable. Stanley worked with me and helped me purchase my first car. He was extremely amicable and professional. Not only were they patient and understanding, but Michael and Stanley were very proactive and efficient. Even after purchasing the vehicle, Michael and Stanley have been communicating with me to ensure that I am happy and satisfied. I am very content with my purchase and would recommend this dealer to anyone looking for a good quality car at an amazing price. Thank you AutoNation!

Good customer service. On time. The waiting was great

Great dealership with kind sales people! The manager and my sales men were very kind. No pressure and quick process!

We went to Auto Nation Honda in Sanford on 5/29, which happened to be my birthday. My husband and I desperately needed a new lease as our current lease was almost up. Daryl assisted us and literally went above and beyond! We clicked right away! Especially since we were all from NJ lol from the beginning he told us to trust him and that he will get this done for us and he most certainly did! I very much appreciated his honestly and his expertise to get us the car we wanted! 22 Honda Passport! Getting our new car was the best birthday present! Thank you again Darryl for all of you help!

Ed was the service manager and Jimmy the technician. Both were extremely helpful and honest!

I took my 2019 Honda to this dealer on May 26 for routine service. I always have my car serviced at Autonation Honda. The service was completed to my satisfaction and at a fair price. The service adviser, Jordan was very friendly and professional. I will request Jordan as my advisor on my next service visit.

We went to AutoNation looking for a Honda Pilot and found our match. Eric Bass was our representative and provided us with options that would work for us. Although we spent over 3 hours, we walked away satisfied on how we were treated and very happy with our purchase.

Emanuel was our sales rep and he was so helpful in finding us the right car. We would recommend going to Autonation Honda for your certified pre owned vehicle needs!

I have been using AutoNation Honda Sanford for 4 years. My Advisor Joseph El-Khoury has been excellent in guiding me in maintenance of my Pilot. He looks for recalls and helps me assess any benefits available. I recommend AutoNation Honda Sanford and Joseph 100%!!!

My service advisor Joseph El-Khoury has been an asset helping me care for my Honda Pilot. The Service department staff are friendly, efficient, and specialist in automotive maintenance.

Service and Sales Everyone is very friendly and helpful

My husband and I just bought our second car from Charles Twilley at AutoNation. The best experience in auto purchase ever!

Very good customer service, friendly staff

This car dealership is the best I have ever visited. They are very professional and customer-service oriented. The staff is friendly and attentive. They really try and work with you so you will leave satisfied with your decision.

These guys were great. No Hassell good service

Justin Simms and Richard St. Louis were great to work with. They got me what I wanted not just with the new vehicle but the sell of my Accord also. Great experience.

The service at the service center is amazing. I wait in the waiting room although there are other options and the process is very quick. Joseph (Joe) usually takes care of my servicing and he is wonderful. Makes sure everything I need is done and gives me an update if I need anything for the future. I have gotten my last few cars from automation Sanford Honda and all around service has been amazing.

Amazing service from the moment I called. Stanly was on point with everything and he even gave me a ride to the dealership, now that is what you call going the extra mile. I was in and out the door pretty quick as the real delay was because of me and the insurance company 🤦‍♂️.

We recently purchased a pre owned Honda CR-V from Honda of Sanford. Our salesperson Tony was very professional and extremely helpful all throught the purchasing process. He was very detailed and thourough going over the history and condition of the vehicle. He was very considerate and patient when handling our questions. The dealership did all the necessary service to the car (brakes and oil change and drtailing) before we took ownership. Utimately we were extremely happy we purchased this car and equally happy to work with the people at Honda of Sanford.

Excellent staff in both sales and service department

I did not purchase my car at this location but prefer their service over the place I did buy the car. I will continue to take my car to them for oil changes/repairs/recalls, and I would look to them first for the purchase of my next vehicle. AutoNation Honda is very attentive, and I feel confident in their staff.

Routine maintenance service. Appointment honored, work done in timely manner in a comfortable, quite area and snacks and drinks provided. What’s not to like

The service department has a super service advisor Travis has been more than a paper pusher but a man that shows he care very much for each customer that he sees His knowledge of the Honda vehicles is head and shoulders above anyone I’ve worked with in all the years I’ve owned one Service by the service technicians has been faultless.

Daryl was awesome to work with. Been with AutoNation Honda in Sanford for nearly ten years, and I'll be coming back!

Daryl was fantastic to work with. He and whole group there were great on my last trade-in. Been going there for almost ten years and will be coming back!

I have always had a pleasant experience at Auto Nation Honda. Customer service is always wiling to answer questions without making you feel stupid! Travis was my service technician he did a great job. I would recommend Auto Nation Honda to anyone!

Great service and they follow up with you!

It was a great experience, Ed was extremely helpful and ensured i was taken care of. I appreciate his honesty and guidance in regards to what my vehicle needed. Thank you

They do their best to please the customer I drove five hours and it was worth the drive

Great service, thanks Joe

Absolutely NO customer service anymore. They are rude and condescending! I don’t think there is anything wrong with asking for your property to be respected. However, asking and receiving are two different things! They have NO respect for the customers needs! Would NEVER recommend them ever again. UPDATE: I was contacted by Honda. He listened to what happened and said sorry this happened to you I will speak with the agent. …….OK?! What about making the customer happy?! So now You just walk away and it’s done? What about falsifying the paperwork CLAIMING you did your job but don’t? The paperwork clearly states I declined any and all repairs on my car. It wasn’t even offered to me. DO NOT. I REPEAT. DO NOT trust this dealership!

Quick and thorough

We purchased & traded in our car at AutoNation Honda in Sanford, and they met all our expectations. The staff was friendly and honest from the beginning to the end. There were no hidden agenda. We highly recommend them, and their affiliated AutoNation dealers.

Austyn did a great job and was very personable, did not try to force anything on me and answered any questions honestly.

My recent purchase of 2022 Honda CRV-EXL is the 3rd Honda vehicle I've gotten from AutoNation. Their staff went above and beyond in helping me with my purchase. The car wasn't due to arrive until late this week, and Junior my salesman called Friday and said it had arrived early. The team went above and beyond to have it prepped for my pickup later that day. Way to go AutoNation !!

We bought a car about a week ago and our experience was the best among the dealerships we’ve visited. The dealers were so helpful and knowledgeable about the vehicles and all their features. As in any car purchase, of course, it took a good amount of time to go through all the procedures, but we barely felt the time passing since everyone has been so nice and friendly. The prices for our 2022 Honda HRV was pretty “honest” as I like to say, considering how crazy the automotive market is currently. By the way, our dealer was Byron, and a couple of days later we visited de store again (for an oil change on another car of ours) and he not only remembered our names but he made sure to stop his break to come say hi and ask if we needed anything - little things that make all the difference. 😊

They over price everything. The guy told me when I told him about the price of the car he told me that they don't over price. They do so Good luck if you go here. #hardpass

That was one of the best customer experiences I’ve had in a long time. We came in to AutoNation Sunday morning first thing. I was dreading it so we got there early… so early we arrived before they opened. The sales manager greeted us at the door anyway, and Mike D’Agostino came out to show us the CR-V I wanted. Mike was friendly, thorough, knowledgeable, and made the whole process a breeze. He explained everything, answered every question, and sat with us as the financing was being arranged. Amyn walked us through the financing in no time and made that process A LOT easier than I expected it to be. He even got a better rate than my bank had offered me! All in all I walked away with the car I wanted, had a painless experience, and will be coming back for service when I need it, even though this particular shop is a bit out of my way. When you find something you like, stay loyal. I will!

Very good costumer service

Fast, friendly, dependable service!

Excellent service. Salesman did an an excellent job. He did everything he said he would in a friendly and timely basis. Was not your typical aggravating experience that you encounter at most dealerships. Highly recommended!!!

Hands down the easiest and best service I have received from a dealership and salesman. Austyn helped make sure everything was done and ready for me by the time I got there. I drove 2 hours to pick up the car and he made it seamless. Austyn took extra time after all papers were signed to answer every question I had and more. Great dealership and I will always recommend Austyn for anyone looking to be treated like a human while buying a car!

I enjoyed making my first car purchase with Auto Nation- Honda. My dealer was great and answered any questions I had in a timely manner and made sure I was assisted throughout the process. They are great at sealing the deal without being too pushy.

The service I received at the Honda dealership in Sanford was professional, friendly and reliable. Charles Twilly and Travis Bussin were super helpful with getting a reduced price on the services I had and communicating with me throughout the time my truck was in the facility.

This is my first time going to the service department on Reinhardt Road. I decided to use the courtesy shuttle. The driver had me waiting over an hour outside my work building for pick up. This is unacceptable customer service. I recommend you get your own ride or stay and wait for your vehicle. This don’t deserve a 1 star

We bought a slightly used VW Atlas from the used lot last month and I have no complaints! We worked with Joshua and he was so honest and patient. Really made us feel confident and comfortable with our purchase. Overall great experience and I will definitely return in the future.

I went in to get a wheel alignment (because I got a coupon in the mail) and have a few other things checked out. I honestly don't think they aligned the wheels at all. The car still drastically pulls to the right. I can't tell if it was worked on at all. I was having issues with it starting. They charged me $70 to diagnose it without a clear answer on how to fix it. I asked to repair my backseat and they told me they wouldn't change me for that if they didn't have to replace any parts. None of the parts for that needed to be replaced but I was stilled charged. And I decided to get an oil change because I had a coupon for that as well. But that was still double the price of any other oil change business. Then they wanted to fix a bunch of other stuff that other repair shops charged a fraction of the price to repair. Overall, I feel everything is way overpriced and I feel like I got ripped off on my wheel alignment. Would not recommend taking your business here.

Was having my 100,000 mile check done on my Pilot ---easy, done quickly, no surprises and came back clean & vacuumed! Then test drove a Passport---both were perfect experiences! Can't wait to buy the new Passport!

I was very impressed with my service rep, Travis.......very professional, courteous and knowledgeable . The service was done in a timely fashion. I realize the car wash is "free", but more time needs to be taken with wiping of water spots on car........it was very noticeable.

Dan was my advisor. He was awesome. I had minimal wait time at drop off and pick up. He called me throughout the day to let me know what was going on. He actually answered his phone when I needed to call him for something. He even went above and beyond to talk to the on-site detailer for me about some work I wanted done.

Excellent customer service paired with competitive pricing! My service advisor, Joseph, takes care of all car maintenance needs! Auto Nation Honda Sanford is top notch when it comes to customer satisfaction!

Dan was my advisor. He was awesome. I had minimal wait time at drop off and pick up. He called me throughout the day to let me know what was going on. He actually answered his phone when I needed to call him for something. He even went above and beyond to talk to the on-site detailer for me about some work I wanted done.

excelente atencion

Staff was very helpful. Process was quick and painless, we were in and out with a check in about an hour. I have told many people to use this process the next time they sell their car

Bought the Ridgeline. Thank you, Cleber, you made the purchase of an auto almost painless!! Glad to be a part of the AutoNation Honda family 😊

Great dealership and very helpful staff. Absolutely loving my car. Thank y’all so much.

Great service.. fast service friendly service person his name is Travis.

Highly Professional and Reliable Service

Always excellent customer service and service! My service advisor, Travis, goes above and beyond to get my car serviced as quickly as possible!

Very helpful and definitely going to be my main Honda dealership i go too!! Love the black out on my new civic !!

We had a great experience working with Ed Padron. Honest and professional service

I brought in my vehicle on 4/24 for a simple oil change. Not only did I have to pay $73 for a SIMPLE oil change and waited over 3 hours to pick up my car. After leaving, I then see that they didn’t put parts of my car back together properly and it was bent and slanted. Something that was NEVER on my vehicle. After calling back to tell them of their mistakes, I was laughed at by a manager, and the Director blamed ME for their mechanic’s mistake. After bringing in my vehicle today, 04/28 to get it resolved I left with the director reminding me again that it was MY FAULT and that even though it was my fault they’ll “fix it” after about 15 minutes I get my car back and it’s barely fixed. No compensation for my gas or time to have to drive back to rectify a mistake they’ve created and now I have to drive my car with messed up parts and have to go else where and spend more money out of MY pockets to fix a mistake that I didn’t do. Please save your money, time and sanity and go elsewhere.

If I could leave negative stars, oh believe me. I would. Took a Honda Civic to this location yesterday, for a simple oil change. Paid over $70 for said oil change, wasted over 3 hours of my time, waiting for said vehicle, just for it to not be done properly, with the oil pan hanging off of the vehicle. Tried to call the location to explain my frustrations of THEIR mistakes & was LAUGHED at over the phone by “management”. Real professional. Take your time & money elsewhere.

If I could give negative stars I would. Never ever go to this dealership. Three hours for an oil change, just for them to NOT ATTACH THE OIL CAN BACK. Paid almost $80 dollars too. Called and got laughed at on the phone by employees after being on hold for half an hour. Literally have never had a worse experience.

My experience from start to finish at this store was fantastic! I came in looking for a used bigger suv for me & my kids. Emmanuel helped assist me with the entire process, he was very knowledgeable in all areas of the car from the electronic system, to add ons & even the maintenance. I had a previous auto loan approval with my bank that they were able to beat & get me a lower payment as well-Keith is the man! I found the perfect car within my budget, in prestige condition & had zero hassles with entire process. I would highly recommend the entire team at Auto Nation Honda Sanford.

We went to Honda to sell our CRV and are so happy we did! Not only were we offered a fair price for our car but Cleber Gomes and Bill Johnson were phenomenal to work with. Their customer service was outstanding . I highly recommend AutoNation Honda if Sanford. You don’t need to go anywhere else !!

Quick and easy! Took my appointment right away and got me out within an hour. Thank you!

Recently purchased a used SUV and the process was very smooth even with bringing our 2 kids under the age of 10. Ginior the sales guy and Keith there finance guy was very considerate and kind. Probably will buy from this dealership again but hopefully not for a while. Thanks!

Take down the flyer on your door that you are short staffed. It does not give me any sense of quality or competence.

Poor service on the back-end when I didn't want to get some work done on the car they suggested.

Took My HRV in for a bunch of services and Service manager Mike and Yanira took care of me with great personal service. Best Honda Dealership in central Florida

Took My HRV in for a bunch of services and Service manager Mike and Yanira took care of me with great personal service. Best Honda Dealership in central Florida

Courteous, friendly and honest service. They clearly could have made up a larger more expensive repair associated with my car problem, but they didn't. And for that, they will always have my business!

These guys are the absolute best at what they do. From the moment I walked in I was treated like a person and not a sale. They were quick, efficient, and even helped me get the best value for my trade in. They went the extra mile and I walked away with a brand new Pilot! This dealership is hands down the one has earned my lifetime business. AMAZING! If you want the best go here. Speak to Kamal!

These guys are the absolute best at what they do. From the moment I walked in I was treated like a person and not a sale. They were quick, efficient, and even helped me get the best value for my trade in. They went the extra mile and I walked away with a brand new Pilot! This dealership is hands down the one has earned my lifetime business. AMAZING! If you want the best go here. Speak to Kamal!

The best experience I've ever had at this dealership Thanks to Travis@ the service department who addressed all repairs needed & the follow-up with every step by calling me & keeping me posted with the repair progress. Thanks Travis.

Travis truly is wonderful! I had extensive damage to my car after a rat decided to make a home in it and Travis handled everything. He had knowledge on this type of problem and dealt with my difficult AAA representative so kudos to him for that. He kept me updated often for the month my car was at Honda & on top of that he was just very friendly and helpful.

Came in to test drive a Ridgeline. The salesman was awesome. After the test drive, we sat down to go over numbers. I looked them over and let him know we will think about it. He says ok. The issue is when we went to leave the dealer, those people who sit like bank tellers by the front door. Some tall lanky goofball blocks me and my wife's path and snatches the papers from my hands. He says this is private information you can't take this home with you. I start laughing because I think he is joking. He does not return the laugh or the papers. In shock, I just say ok man and leave. The salesman comes rushing out after us to apologize for the other employees behavior, saying he is always like that. Anyway, the offer was not a good offer and I'm sure that's why the wannabe security guard would not let me take the offer with me to think about it. Meanwhile, other dealerships have no issue sending me an itemized invoice via email. Guess who I went with. Not AutoNation Honda Sanford 😂😂

Had an appointment today for just an oil change. I arrived 13 minutes early, I was told that I would have to wait 3 hours to have my service completed…

I take my car always to this one. I have one closer to me but I prefer to drive to sanford. The service is great and the ambiance is nice. Travis is cool, helpful and he will answer any question you have. A little pricey for small job but I know it was done correctly.

AutoNation Honda Sanford Terrible service, more than two months waiting for an accessory for my truck and so far nothing, nothing for the part, nor any communication due to the delay and to top it off, the service advisor is unreachable despite our constant calls.

Friendly expert service! They always wash my vehicle after they service it. Great team!! I've never had any issues with them. They have even repaired things under warranty that I didn't know needed repaired. But as a side note, and this goes for a lot of places now, I wish they took cash. It is still legal tender in the USA.

Car buying can seem quite daunting for many of us. However, my experience with Charles Twilley at AutoNation was a breeze. Gave us all the time we needed. Answered our questions thoroughly. Financing was seamless.

I got my car coming out of the shop running like brand new!!!

Buyer Beware. The dealership sold my husband and son a car that was purchased with a warranty. We specially purchased this car with a warranty as my son will soon be leaving for college. After about 4 months, we took the car in for a warranty issue only to be told there was no warranty on the vehicle. Upon dozens of calls to the dealership, we subsequently found out that when the car was purchased, the dealership attached the incorrect warranty to the car. The warranty was then cancelled - WITH ZERO NOTIFICATION TO US THE CUSTOMER - and closed out. After weeks of back and forth they have ultimately decided there is nothing they will do. It’s infuriating. We purchased a car with a warranty as a package deal and then because of their error they are dropping their end of the purchase agreement. We’ve also been told twice they have sent a refund check two weeks ago and nothing has been received by us. We have never had such a terrible experience with any company. Aside from contacting the BBB, I wanted to share here so all are aware. Not only did the make a huge mistake with the wrong warranty, they failed again when they did not communicate any of this to us. And finally, just completely provided the worst service after saying they are not going to help fix the matter or attempt any type of resolution whatsoever.

Dee was a great Sales person. She answered our questions honestly and never applied pressure. She treated us like a true customer.

Very positive experience. Thank you Travis

Great service.

Great staff, friendly service! Never have an issue when I take my car to AutoNation Honda!

Very Disappointed!! My son purchased a GMC Sierra and I co-signed for it. The very next day, the transmission went out. They took it back to "supposedly" fix it. When he got it back over 2.5 weeks later, 1st payment was made and used for about 15 days, the transmission went out. AGAIN!! This is beyond reprehensible!! Yes, they took it back for the 2nd time but no one is giving us a clear indication of what they are going to do. We are not rich and work hard to have the basic necessities and pay our bills but this is a huge burden to have to Uber him to work and then pick him up at the end of the day. Yes, things can happen and they will but good customer service is warranted and should be provided. I hope that this can be turned around into a better experience but as of today, I rate it 1 star.

We very much appreciated our salesman Josh who was very patient with us test driving multiple cars. We took each car on the highway and through town. He went over the features and when he was not sure about something he found the answer. We also enjoyed our interaction with Zack our finance person who explained all the information provided and gave options. We very much appreciated how everything was handled and love our new Van.

⭐️⭐️⭐️⭐️⭐️ Paula made the purchase of my Lexus Gx fun, fast and easy. Very professional, knowledgeable, & transparent. I highly recommend Paula Vargas for an excellent car buying experience.

This dealership surpassed our expectations. Let me start with the Johnson Brete in the sales department. I had originally called to get a quote and some information regarding a car. He was very friendly and answered all of my questions. He even went above that and sent me a text message with an out the door price for the car I was originally looking for. When we scheduled an appointment to go in and take a look at a car, we honestly expected to be hounded from the moment we walked in the door. None of that happened. He was very calm, professional and patient in answering all of our questions. We never once felt pressured. And when we decided on a car we walked us through every step and went to bat for us. And man again the patience he demonstrated in showing us all the bells and whistles for our car along with answering our questions AND even volunteering to set up our phones. I'm talking the place was closed and he was still there talking to us, without us ever feeling like we were an inconvenience. Johnson was EXCELLENT and we're so fortunate that he picked up the call. The next shout out goes to Keith Jamsky in the finance department. He was very down to earth and is awesome at his job. Again a very chill no pressure environment. Very friendly and patient when answering our questions and even making recommendations. He didn't just take the first finance offer that was given but looked for the best deal for us, taking in consideration what we told him were our priorities. I've never purchased a car before and honestly didn't know what to expect. I'd heard nothing but horror stories about purchasing in a dealership. I am beyond grateful that I have a different experience to tell. If you can come to Honda Sanford and get Johnson or Keith you will not regret it. We sure don't. And we got a beautiful car in the driveway to prove it!

We had an amazing experience here, Mr. Kamal Abidi and Mr. Amyn Hajji were an amazing help and super generous, I will definitely be returning and if anyone has any doubts these gentleman will be there to help :)

Their service rep, Joe, made me aware of additional service our van had coming due but did not push. I initially declined but called back to add that on. No pressure and very courteous. They even performed additional service bulletin work at no cost.

I had an appointment to fix one of my head lights. Joseph at the Service Counter went above and beyond my expectations. They fixed both head lights, reset my tire light and washed and vacuumed my car. It made my day. Thank you!

Made my appointment and got there early. They took my car right away.. They were able to change the oil, give it the full inspection, restored the headlight casing, rotated tires. I was out of there within a few hours. As always they washed my car too..

AutoNation Honda Sanford Is an amazing dealership . I would definitely recommend going here.They did a great job with taking care of my daughter tonight purchasing her new car. Ginior her salesman was awesome ,all the staff she worked with took great care of her .Thank you all so much !!

Very professional. Helped my son to unlock the radio because he did not have the code. No unnecessary questions asked and his wait time was very short.

From starting phone call to Inquire about a used car, to him personally going out to “put eyes on it” for his honest opinion. Doing this might save me a huge amount of driving if the car is too flawed. He was honest from the beginning, to even saying it “smells good”. I arrive and it’s exactly as he described vehicle. Upon purchase, the dealership did not try to cheat me or squeeze anything “additional” into the price. This place is a straight shooter, no bulls@$t place to buy a new/used car. Fair and to the point. A very awesome experience for buying a car. Will absolutely buy here in the future. Great job

Straightforward itemizing of previous work on thoroughly inspected like new car (2019) as well as thorough dealer knowledge of vehicle specifications, and itemized straight forward costs including dealer fees. In and out the door in two hours with no haggle. “Dee” is very pleasant and an excellent asset. 100% satisfied with my purchase.

Straightforward itemizing of previous work on thoroughly inspected like new car (2019) as well as thorough dealer knowledge of vehicle specifications, and itemized straight forward costs including dealer fees. In and out the door in two hours with no haggle. “Dee” is very pleasant and an excellent asset.

Thanks to Travis for helping me with servicing my car. Made the experience pleasant!

Good service. All my questions were answered.

They were easy to get an appointment for service the same day. I drove 30 miles to have my Honda Odyssey serviced, rather than go to a competitor who was five miles from my home. Although the price for the service was more thn the competitor, when I mentioned this to my service advisor, he adjusted the cost to match the competitor.

I promised that I'm going to testify if my trading was successful' It takes so much time and effort to know the right Trade expert to win trade, After all my research I came in contact with her and I've learned a lot with her in this few years. I'm so impressed with the profit she helped me made, What I love about her is consistency, she's awesome. I just made my withdrawal of 15,000 $ USD. Reach out to her for the best forex trading result. Contact her via Roselinejason304@gmail.com WhatsApp :+18134925347

Excellent dealership. Outstanding experience. No surprises. Very professional staff. Seamless paperwork. Went beyond the call of duty and took care of everything since I had to travel overseas. I never visited the dealership. Brought documents to my home in Tampa and delivered the car to my storage facility. Car was as promised in pristine condition.

I was treated in a very polite and professional manner.

Recently bought a new Civic sedan! The whole thing was very smooth and easy ! Very friendly and helpful people in the showroom, especially Daryl Who made the whole process of buying a new car easier for me ! Thank you !

Everyone was friendly and they kept us informed throughout the process. However, it took more than 2 hours for an oil change. That seems excessive when you have an appointment.

great service and communication!

Had a great experience with salesman

I was looking to replace my 2005 Toyota 4 Runner. I went for a test drive @ the local Toyota dealer first and the did visit several other dealerships. The Toyota dealership was asking for $3K beyond the MSRP price of any vehicle. I looked @ Consumer Reports @ saw that several models of Honda vehicles are highly reliable. I went to Auto Nation Honda in Sanford to test drive several models. My sales Associate was Tony Aviles. In my vehicle purchasing history I think that I have bought 7 new vehicles, 2 lease vehicles and numerous used vehicles over the last 50+ years. Tony is one of the two best sales associates that I have ever dealt with. I took several used models for test drives as there was no model in stock that I wanted @ the current time. There was no rush, no hard line sales pitch, no checking with the sales manager to get a ‘ better deal’. Tony took his time, answered all my questions, showed and explained all the features on several vehicles to me. I am happy with my purchase on a Honda C-RV. I had to put down a deposit to order the exact model and color that I wanted. It came in in about 2 weeks. I took it for a test drive and completed the sale. It appears that Auto Nation Honda has a good operation in Sanford. I did visit Kia, Toyota, and Subaru dealerships during my vehicle search. I was not impressed with the vehicles, sales staff or the dealerships .

Set appt a week in advance to get my Ridgeline serviced. When I brought it in I tried to give details but the service writer was very uninterested. Took it in for humming noise and suspected front wheel bearing or u joint. They contacted me after about 3 hours saying vehicle was ready to pick up. I got there and the same brake dust was on the wheels as there was when I brought it in....and no fingerprints from taking off wheels. Writer said they found nothing wrong but here is a quote for new tires, new brakes and various other things I didn't bring it in for. I asked the writer if they drove it and heard the noise and took off the wheels to check the bearings etc. She assured me they did....I'm sure they did not. I took my vehicle to a competitor in orange City who immediately found the bad wheel bearing, ordered the parts and installed quickly and efficiently. I will not recommend auto nation Honda to anybody as they are clearly more interested in upping your repair bill then they are in fixing the problem you brought your vehicle in for.

honesty in service department would have been great. I Set an appt a week in advance to get my Ridgeline serviced. When I brought it in I tried to give details but the service writer was very uninterested. Took it in for humming noise and suspected front wheel bearing or u joint. They contacted me after about 3 hours saying vehicle was ready to pick up. I got there and the same brake dust was on the wheels as there was when I brought it in....and no fingerprints from taking off wheels. Writer said they found nothing wrong but here is a quote for new tires, new brakes and various other things I didn't bring it in for. I asked the writer if they drove it and heard the noise and took off the wheels to check the bearings etc. She assured me they did....I'm sure they did not. I took my vehicle to a competitor in orange City who immediately found the bad wheel bearing, ordered the parts and installed quickly and efficiently. I will not recommend auto nation Honda to anybody as they are clearly more interested in upping your repair bill then they are in fixing the problem you brought your vehicle in for.

Recently bought a car here and couldn't have better things to say about everyone at this store! From the sales person, all the way back to the finance manager. -Everyone was extremely professional, polite, and courteous. I love my new car and the whole team here at Honda! Will be back again in the future!

Service was excellent. Everything done correctly in a timely basis and everyone that I interacted with was very nice.

The service is always very good as they explain everything they are doing on my vehicle to me. Also they are very courteous!!!

There was a recall for my Ridgeline. I made a morning appointment and decided to drop it off the day before. My wife followed me to Autonation and we left from there to run a couple errands in Sanford (we’re from Oviedo). Before we finished the errands I got a call from Dan telling us that the truck was ready, including a tire rotation and wash. We picked it up and saved the extra gas and tolls. You can’t beat that!

Have had such a great experience. From buying a car to getting my car serviced. It has been such an easy process.

I've gone to this dealership 4 times in the past few years it feels like when servicing my car, and each time I go I'm met with great hospitality and service while waiting in the lobby! Jordan was very reassuring and polite when letting me know about my car's status and other maintenance needs while there to get my oil change. Covid-19 policies are well kept inside as well as the lot itself.

Emanuel was great to work with. No pressure or dishonesty. He helped me find and check out a few cars within my price range. When we found a few minor issues with the car he acted quickly to get them fixed. When, a few days after purchase, I decided to go in a different direction, he helped me return the car to Autonation for a hassle free return and refund. Although I didn't end up keeping the car this time, my experience with Autonation was great and I will be back for future vehicle needs.

I got my car back in Dec 2021. Ryan is a good salesman, very understanding and dedicated. He’s the only reason i’m giving this place 2 stars. The financing was part was really disappointing, although i had no credit, my consigner did which was very good credit. It took literally all day to get the price and interest rate we were ok with. I understand it’s all business to Honda, but at the end of the day it’s their job to make sure you’re satisfied with their customer service in order to keep getting customers. My car had arrived that day in the morning and we arrived later that afternoon, and my car was supposed to have the windows tinted. They never got tinted that day even when we took hours negotiating. I called Honda several times since we paid for the window tint, they made excuses as to the tint guy was out on vacation, i had to contact the salesman who assisted us to make the appointment , i had to contact this manager. I did all of those and still received ZERO help. I decided i was done trying to contact them and paid 350 to tint my windows with a business in my town who took less than 3 hours to do so. This was such a disappointing process, especially since it was my 1st car and big purchase. We had recently bought new cars with Toyota and their process and customer service was superior compared to Hondas. I’m sure they have satisfied customers, but i can say there are definitely better places to take your business. I would not recommend this Honda to any of my friends or family and when they compliment my car i always tell them that’s the only good thing that came out of dealing with Honda but i would never buy from them again.

This is my fifth car with automation Honda . It’s always been a great experience and the quality of all the sales people and the service and finance is exceptional. Daryl Miranda was phenomenal as a car salesman he is straight forward and delivers … want to thank everyone one at Honda automation !!! Driss!

This dealership and staff were excellent to work with. They were able to find me a car that fit my family and needs. The process was quick and there wasn't alot of back and forth. Professional and friendly.

The service team takes exceptional care of my car. They keep me aware of all the work getting done and what needs to be done in the future. Work gets done in a timely manner and either at or below what I expect to pay. Everyone is professional and friendly, and I know my car is in good hands.

I took my car for repair to this place. I was given 3 different prices. First $1920, then they said it's going to cost $2400 and finally they said $4300. I refused the repairs and picked up the car and they still charged me $1980. This service department rubs people and the Dep manager refused to do anything about it. BE AWARE!!!

My salesperson, Nancy was kind and helpful. I purchased a used vehicle and they showed me all the work that was done. Overall, good experience and would recommend.

I recently sold my car here with Cleber and it was a great experience! Very seamless and pressure free. I even got a check in my hands before I left, which I was not expecting. I highly recommend this dealership and Cleber as he is very professional and takes care of his customers very much!

Joseph the Service Advisor is the man, came in with two bad tires on my 21 Type R, took care of me instantly, had an appointment next day, and was done within an hour. Definitely the man to go to for work on your Type R, I know I’ll be coming back personally asking for him.

Tony was awesome! Rather than a slick, intimidating sales approach, Tony provided helpful information which made my decision-making process easy, so much so, that I didn't bother to visit the Toyota dealership which was to be my next stop. Richard, the sales manager, was a pleasure to deal with as well! Michelle, customer relations, took time with me and provided me with helpful information. I was pleasantly surprised by the professionalism and courtesy and respect from everyone at AutoNation Honda on Rinehart Road in Sanford FL. I would highly recommend them. Need a car? Be sure to see Tony; you won't be disappointed! And, he is there for you even after the sale! I am loving my new 2022 vehicle.

I have been with Honda for 6 years and the service that I have experienced in the last 3 has been horrible to say the least. I don’t know if it’s new management, or other practices, but I have been treated horribly and unfairly. This last visit they kept my car from the morning to mid afternoon, I had to call and find out what was going on with my car, they advise me to leave it over night because they can’t fix it by end of day, and it would be dangerous to drive. They wouldn’t provide me with a loaner nor a rental. I get a way to work, but I wouldn’t be able to pick the car up when it was ready by the time they closed.I ask them to drop my car off 6 miles away, which they have had to drop off to me before there, and they said they would call me back to let me know. They never did. I am having some of the same problems I went in there with, I called and left a message with the service rep, and he never called back. If I could leave a 0, I would. This is not the dealership I used to deal with!

Good but expensive oil change and rotation

Great service all around.

When I walked into auto nation Honda sanford I was very discouraged that I wouldn’t leave with a new vehicle and they made it happen big thanks to Ryan, Stanly and the Finace manager that helped me out on 3.18.2022 I love my Ford Fusion SE ❤️

The service crew at AutoNation Honda in Sanford are ALWAYS a joy to deal with! I get great customer service and honest recommendations on what my car needs! I wouldn't take my Honda anywhere else!!

Had to tow the van to the shop, and next morning, AutoNation Honda started diagnosis before I even called. Worked with Jordan, everything went smoothly and I got the van back late in the day. Other services centers I called said I would have to wait till the next week for diagnosis and repair, so I'm very grateful for AutoNation Honda for speedy service and wonderful care. It's running great!

Dan was great!

I would like to thank Myles my salesman very professional and didn’t give up on me I bought a very nice Honda for the very first time very happy with the car and the dealership. 👍

AutoNation Honda Sanford FL.....professional, prompt, knowledgeable, and courteous....service for recall hood latch bracket replacement....Service advisor Jordan was terrific.

Dan in the Service center and Hannah in the transportation were a huge help and were awesome! Thank you so much!

The experience started with the Sales Person Cleber that was incredible with us, and after him we had the whole team until the end of the process very professional and friendly trying to help us with all the issues. I strongly recommend this place.

I had a great experience at AutoNation Honda In Sanford. Mike Dagastino was very helpful and informative.

After owning Honda automobiles for over 40 years, AutoNation Honda Sales in Sanford, Florida, has disappointed me to the point of having to consider purchasing another brand of vehicle. My fifth Honda, a 2018, Odyssey, had another car's tire fly across from the other side of the highway to hit its front end. My insurance company spent over $10,000 on "cosmetic" repairs, done by AutoNation Collision, and then AutoNation Sales offered $10,000 LESS than its value as a trade-in. Furthermore, the salesperson told me that AutoNation would not allow for my car to be sold on their lot because it would NOT BE CONSIDERED SAFE, after having professed to be "all made as good as new." This occurred while being bombarded with emails, letters, texts, "special customer codes," all touting how much they want to buy my car or have me trade it with them. Worse yet, the sales manager told me he understood why I was so upset with AutoNation's offer because even with the CARFAX acknowledging the minor damage, they had offered me $10,800 less than my car's value. He also professed that he would try to get me a better deal and would call me the next day. Twelve days later, and still no call, but third request for a review. Update: The situation with AutoNation became even worse before it got better. After not having my car for six weeks while AutoNation Collision did repairs to the front end damage done by another car's tire hitting it, eight weeks later I am stranded with my invalid husband, and one, four, and five-year old grandchildren when my car overheated after the fuses all blew. Nothing worked, even the window would not close. It took two tow truck drivers and equipment from both trucks to get the window closed and towed to AutoNation. The next day the AutoNation Service Department discovered their Collision Center had used an after-market part that had caused all the fuses to blow. They did replace with the correct Honda parts under warranty at no charge. Then I discovered that CARFAX had added that the air-bag had been activated during the collision with the tire. However, the air bag had not deployed. Apparently the air-bag part had been ordered, but it had also been returned as not needed. At this point, the General Manager did help obtain the correction on my car's CARFAX report and this is greatly appreciated.

Great customer service, Tony was awesome and so was Zack. They took good care of me, highly recommend. Awesome experience!

Friendly staff, great follow-up from salesperson. This auto purchase was the most streamlined purchase I've ever had! I would definitely recommend AutoNation Honda Sanford and my salesperson, Paula!

I’ve gone to this Honda service for about 20+ years. Even before they were autonation Honda. The service guys all really good and the work is always fast. The price is fair and when they can I know they have worked with me and given me a n extra discount. I like them so much I had bought a Honda at holler Honda but their service department sucked even though I had free oil changes at Holler that I still took my cars to auto nation and paid.

Had Mike as the dealer I got to work with. Very nice and professional. Did not push excessively for extra on the sale. Appreciated the hospitality as well. Recommend buying a car from this dealership. Enjoying my Honda Accord!

Scheduled an appointment online, repair was on time, estimated time of repair was accurate, out the door with no issues

We had such a great experience working with Cleber Gomes at AutoNation Honda Sanford! He was a pleasure to work with and we felt that he really cared to explain to us about the vehicle. Would highly recommend working with him!

Highly recommend working with salesperson, Cleber Gomes. We had a great experience!

I highly recommend AutoNation Honda in Sanford! Loving my new Civic hatchback! Austyn was awesome, highly professional, extremely helpful, and did an amazing job all-around! Thank you Austyn!

I had a very good experience, and have for the last 4 vehicles I have owned. The service department gets you taken care of in a quick, clean and friendly manner.

Paula was absolutely amazing and helped me get my first car. She was super helpful in finding the right car for me in my budget.

AutoNation Honda Sanford is my all time favorite service dealer. I am never disappointed at this location. They take good care of the vehicle. Appreciate the new implementation of sending all the service details via email.

Wonderful service !! Went for oil change the girl who checked me in was very friendly and efficient. Bought my car at this location and they always are friendly and very efficient. Thanks for great service

I am always treated very good with great service.

My son bought his first car here. The dealership has a great selection of new and used vehicles to choose from, you definitely will find something you like in your price range. The lot is well maintained and the vehicles are kept clean. The facility and showroom are well maintained inside and out giving them a great appearance. The sales people are very kind, not pushy, and very helpful! I would highly recommend dealing with Byron! Byron did an amazing job helping my son choose his very first car! Byron was so helpful and knowledgeable on all aspects of buying a vehicle. He really took the time to listen and also give his professional opinion. He not only made it an easy transaction with no hiccups but he also made it a memorable experience! We will definitely be back! Great place to do business!

Their service is great. They took my car immediately with no wait time. Always offer to wash it. I was given a very accurate wait time estimate and notified of their progress. My technician explained everything in detail so there were no surprises. I love this place!

I had a problem with defective paint on a Honda Accord. It had been partially repainted 2 years ago but another part of the car started to peel. I brought it to the AutoNation collision Center as instructed by the dealer on 9/21/21. They sent the dealer an estimate but the service manager Michael Donaldson refused to respond. I sent various messages to the service manager and was totally ignored. On 10/19/21 I informed Honda USA I was having a problem with the dealer. they called me on 10/26/21 and said they would talk to the dealer. I never heard back from them even when I asked for status! On 11/22/21 I found the general manager. He was was able to get the service manager to finally address my issue although even with his help there were still some delays. My issue was finally resolved last week after more than 3 months,

Mrs. Nancy Bunton was an excellent sales associate and helped me with a smooth process to buy my new Supra!

The salesman was nice and everything. The car was dirty when I finally received it though.

We recently purchased a Honda Pilot from AutoNation in Sanford. Our sales person was Nancy and she was very knowledgeable in the car purchasing process. We were very pleased. I would recommend AutoNation if you are in the market for a Honda and definitely ask for Nancy!

I visited AutoNation Honda in Sanford for my scheduled oil change for my 2013 Acura Ilx. I always select 7am appointment. They opened on-time and serviced my vehicle without any issue. My rep was Jordan Cruz. He had my car washed for me, piece of mind for a very competitive price

I was impressed and very happy with the staff at AutoNation.

It has been a while since I purchased a new car. The experience is normally very time consuming and frustrating. It is second on my list of least favorite things to do, just behind going to the dentist. I am happy to report that all of the interactions with the team at AutoNation Honda greatly exceeded my expectations. They had everything ready when they said they would, they met all of their commitments, I didn't have to speak to multiple people and take hours and hours to close the deal - it really was a simple phone call, a quick test drive, sign the papers and leave with a great vehicle at a fair price. From the moment we drove onto the lot, everyone was incredibly personable, very professional, and easy to deal with. I definitely recommend the team at AutoNation Honda and I will be going back when it's time to buy another vehicle! I also want to leave a quick shout out to Michael Dagostino as a very knowledgeable, low pressure, and effective salesperson. He really helped make the entire experience very smooth by having everything ready for us. Thanks Mike! and the team at AutoNation!

I went here will all intentions just to look because i was unsure of if I would find anything in my budget. The salesperson Joshua Gray was amazing! He is super personable, open about his own experiences and honest with me about my options. When it came down to two cars I wanted to price out, he could tell I loved one of the cars more than the other so he did everything in his power, alongside his manager as well as the financial advisor Adam H, all to get me in the car I wanted. Its been a little of a week and I am beyond satisfied with my decision to go over to Sanford Auto Nation Honda! I highly recommend going to see them for your car needs, I am very happy I did! :)

It has been a while since I purchased a new car. The experience is normally very time consuming and frustrating. It is second on my list of least favorite things to do, just behind going to the dentist. I am happy to report that all of the interactions with the team at AutoNation Honda greatly exceeded my expectations. They had everything ready when they said they would, they met all of their commitments, I didn't have to speak to multiple people and take hours and hours to close the deal - it really was a simple phone call, a quick test drive, sign the papers and leave with a great vehicle at a fair price. From the moment we drove onto the lot, everyone was incredibly personable, very professional, and easy to deal with. I definitely recommend the team at AutoNation Honda and I will be going back when it's time to buy another vehicle! I also want to leave a quick shout out to Michael Dagostino as a very knowledgeable, low pressure, and effective salesperson. He really helped make the entire experience very smooth by having everything ready for us. Thanks Mike! and the team at AutoNation!

Gracias a Emanuel Perez por su excelente servicio, rapidez, seriedad y seguridad en la negociación de la compra de mi unidad . Recomendado 💯 !!!

**Updated Review** Travis was my service advisor this time and from the time I arrived to the time I left (all total 1.5 hours), I had no concerns nor issues. Of course I was advised to replace some filters but I’m not doing that right away. I’m still bothered that my contract indicates that my tire service was not covered, but I’m paying for it so…that’s a big miss. I have a brand new 2020 Civic Sport, and it was time for an oil change, as well as first service. Lonnie, my adviser, was absolutely amazing. I was in and out in less than 2 hours and I couldn’t be more pleased.

Everyone is professional and makes you feel right at home. Daniel did such a great job with my first maintenance. I am so happy that I chose Auto Nation to buy my car. You all rock 💯😊 Thank you

Good customer service

It was a very fast and seamless process! Negotiation was fast , to the point of no haggling because the price offered to me was right on the money.

Nancy was a great salesperson, she was attentive, available, honest, and didn't add unnecessary pressure. I appreciate them getting me in and out without a lot of fluff. I would utilize their services again.

Awesome experience! We drove over 5 hours to get there but our sales person Nancy and other staff made it so worthwhile! Everyone was very friendly and helpful, we would definitely do it again.

the service provided is excellent in a timely manner the application allows you to make the appointment in a time and hour that you need. Mr. Travis treated me very kindly and answered my questions, thank you very much

just to change the battery we had to wait 4 hours

make sure you take everything out of your car because they will steal your belongings and not take any responsibility for it

Staff was knowledgeable and worked hard to get me into my dream car! I am one happy owner

This is Dyann Espinosa and Mark Griffiths, we traded in our Toyota and purchased a Honda civic and it was a easy and pleasant place to deal with, Justin Simms was a great salesman.

Great and fast service! The staff is very friendly.

It was very easy and everyone was helpful and fair with their deal. Justin Simms was a great salesman to deal with.

Used to be better. Now they have gotten much busier, poor communication, and takes much longer to get basic services done.

I've been servicing my 2013 Acura TL at AutoNation Honda for approx. 8 years now and have been very happy with the service they've provided. Unlike other dealers that I've been to in the past for other cars that I've owned, they've always been honest regarding any servicing needed and have always provided excellent service that I can rely on.

My service Advisor Jordan takes good care of me

Absolutely avoid this place. They embody the worst stereotypes of scummy car dealer salespeople. I was told a price via texts and phone calls for them to buy a vehicle from me. I sent detailed pictures to them. After wasting 45 min driving there arriving the “manager” then comes back inside trying to walk back what price they would now pay. Typical used car sales tactics.

Don't waste entertaining a offer to sell your used vehicle to AutoNation Honda Sanford. They will quote a price then use the sterotypical scummy used-car sales bait and switch tactic of bringing the manager out to lowball. You will completely waste your time. AVOID these clowns at all cost.

Had a service for 105k done on 2010 CRV. Safety check didn’t notify me of burned bulb on left rear tail light. Also said battery was 100%. 4 starts later we we re stranded in St. Augustine. Finally got jumped and new battery at St. Augustine Honda. $200.

This is the third time our family has bought a pre-owned car at this dealership (including before it became AutoNation), and our fourth Honda. Each time, we’ve been treated well and courteously and all the cars have been great values for their condition. We’ve only had our new-to-us Fit for a couple of days, but I feel confident dealing with AutoNation Honda based on our past experiences!

fast and easy. friendly staff and prompt informative.

I had a great experience here. My salesman Cleber was the absolute best! He helped me find the perfect car for me. He was patient with me and didn’t put any pressure on me the way most salesman do. He answered all my questions about the car, and explained everything to me during the process so I felt confident that they weren’t ripping me off and that I got a good deal for my new Civic Sport! Thank you Cleber for all your help. I love my new car and you made the experience easy.

They were wonderful just don’t deal with the used car management he is rude.

Cleber was awesome to work with. He was able to get us in the car we wanted at the price we wanted and delivered early. Outstanding, thanks for your help and professionalism.

I had an extraordinary VIP service. When my car arrived I didn't have a vehicle to drive to the office. Cleber Gomes came to to pick me up at my house saving me some money on Uber. The transaction went very smoothly and no surprises such changing price and financing from the original quote. Highly recommended.

Went there for service. Agent never returned calls or emails. Promised part will arrive in 3-5 days, but it's been 3 weeks. Showed up for my first appointment and their computer systems were down. No one bothered to give me a make up appt. Had to go back to the open system and get appt weeks later. Then they only looked at 1 of the 2 issues. The agent made it sound like my fault. Had told him clearly I need to pick my child from school, but he delayed getting the car done and getting me the ride. Never returned any calls or emails, leave alone calling me proactively. Also when I was buying the car, their prices were consistently 3k above the competition. Never stepping in again at this place, and advising all friends similarly.

My experience was great! Austin was very personable and explained everything! I will definitely return in the future. In this day when everyone is complaining about service they need to go to Autonation Honda Sanford and see Austin. He is the best!!

Lonnie is very personable and dependable

servicio al cliente de parte de todos los empleados

I called about a 2022 Honda Ridgeline at 11:00 AM on Sunday and scheduled to meet them at 1:00 PM. Johnson greeted me, took me out to the vehicle, walked me through it and we went inside. His knowledge of the vehicle was outstanding. As we worked through the numbers, Richard became involved and worked with me to get where we both needed to be. Friendly, honest and no pressure. We agreed on the price of the vehicle and the value of my trade-in and shook hands. Shortly thereafter, I was introduced to Jacques, the Finance Manager and we sat down to sign the papers. We spent more time in conversation about everything but the sale. Again, genuinely friendly and wanted to be sure all my needs and expections were met. I finished with Jacques and Johnson greeted me again to help transfer my belongings from my trade in to the new truck. He also programmed most of the features from my truck to the new one, making the transition seamless. I thoroughly enjoyed the entire process, completed in a friendly and timely manner. Hats off to a dealership and sales team that knows their product and takes care of the customer!

Paula and Keith have great customer service! They were attentive and made every effort to make me have an excellent purchase. I highly recommend this store!

See Myles for a new Honda. Good guy.

Seven years ago, I was buying my first car. I could only afford a base model Civic, and went to several other dealerships first. They ALL tried to sell me on higher models of cars than I could afford despite me repeatedly telling them I couldn't afford it. I finally ended up at AutoNation in Sanford, where Daryl listened to what I needed and helped me find it at a better price than anyone else would. He's later helped my family buy two other vehicles. I just went back this weekend to upgrade to a CR-V, and I wasn't going to work with anyone but Daryl. He's honest and direct, which is rare in car sales, and really listens and advises based on the customer's specific needs. Adam in finance was also fantastic, and I can't stress that enough. He customized the insurance policies based on how I use the car (stick with it for a while but have low mileage) and worked hard to ensure I got the best financing options I could. Amazing team, and whenever it's time for me to eventually get a new car in the future, I plan on working with both Daryl and Adam again if at all possible.

I appreciate the Sanford team for everything they did.. I love 💕 my new car.. Myles you are the best.. Blessing to all Von Tonya

My recent service visit was satisfactory with one exception: I asked that the problem indicated by the statement on the screen when starting the engine: "System update ready to install" be fixed by performing the appropriate update. Since I still see this when I start the car the problem has not been fixed.

Best Car buying experience around.

This is a very good Honda dealership and service center. My long time experience with them has been good. They have performed all factory service and repairs when needed and the workmanship is good. Overall I recommend them. However, I would encourage Honda owners to research price quotes before they commit to service here to make sure the service and repair quotes received are priced fairly and honestly. I say this because not long ago they quoted me right around $500 to change the spark plugs in my Honda and made it sound like it was a time consuming and complex project. Just a FYI to other Honda owners who might not know any better, $500 to change spark plugs is an outrageous price. I knew something wasn't right and decided to change the spark plugs myself. It cost me $60 some dollars for high quality spark plugs and I completed the job myself in 47 minutes and that included washing my hands, and driving my car around the block after I changed the plugs. The project was not time consuming and was not at all difficult or complex by any means. This equates to Honda charging customers $440+ per hour for labor for changing spark plugs. I would really like to know how this Honda service center justifies charging $440+ per hour for labor to change spark plugs?

I recently retired and after 18 years, I decided it was time to also retire my Mazda B3000 truck. After researching the new mid-sized trucks, I concluded that the Honda Ridgeline was the only one for me. I didn't need a work truck but I was used to having a truck to haul things when I had a hobby business in Landscape Design in addition to my busy healthcare business. But this is the Covid Era and auto production is exceptionally hampered. New Ridgelines weren't even being sold until 2/2/21. I worked with a Honda dealership in February who told me that they couldn't order my truck; they could only request it and they would keep an eye out for one. I only wanted the Ridgeline RTL-E in Radiant Red with the HPD package and could afford to wait however, I would have waited "...Until the 12th of Never" for that dealership to get one in. Another dealership contacted me through an on-line inquiry I placed. They outright lied to me. I have several letters after my name and I think they must have thought they spelled "STUPID"! AutoNation Honda in Sanford, Fl. also contacted me. They listened to my needs and promptly ordered my Ridgeline according to my specs and didn't even ask for a deposit. It took 5+ months for my truck to be built because of the chip shortage and other Covid-related factors. However, Sales Manager Richard St.Louis and Sales Associate Plus Ryan Kittredge, with a big assist from New Car Sales Manager Bryan Trejos, constantly kept me updated on the build. It was pushed out twice, however I had absolute faith in these guys. They always gave me the straight story in a timely manner. The minute my Ridgeline hit the AutoNation lot, I had 5 photos in my Message folder! We closed a very fair deal in a couple of hours that evening. I absolutely love this truck!!! Richard, Ryan and Bryan treated me like a VIP and have continued to follow-up with me. This is the best dealership I've ever done business with. I got a great vehicle at a great price and made some great friends in the process. Thanks, Richard, Ryan, Bryan and AutoNation Honda in Sanford!!!

I recently retired and after 18 years, I decided it was time to also retire my Mazda B3000 truck. After researching the new mid-sized trucks, I concluded that the Honda Ridgeline was the only one for me. I didn't need a work truck but I was used to having a truck to haul things when I had a hobby business in Landscape Design in addition to my busy healthcare business. But this is the Covid Era and auto production is exceptionally hampered. New Ridgelines weren't even being sold until 2/2/21. I worked with a Honda dealership in February who told me that they couldn't order my truck; they could only request it and they would keep an eye out for one. I only wanted the Ridgeline RTL-E in Radiant Red with the HPD package and could afford to wait however, I would have waited "...Until the 12th of Never" for that dealership to get one in. Another dealership contacted me through an on-line inquiry I placed. They outright lied to me. I have several letters after my name and I think they must have thought they spelled "STUPID"! AutoNation Honda in Sanford, Fl. also contacted me. They listened to my needs and promptly ordered my Ridgeline according to my specs and didn't even ask for a deposit. It took 5+ months for my truck to be built because of the chip shortage and other Covid-related factors. However, Sales Manager Richard St.Louis and Sales Associate Plus Ryan Kittredge, with a big assist from New Car Sales Manager Bryan Trejos, constantly kept me updated on the build. It was pushed out twice, however I had absolute faith in these guys. They always gave me the straight story in a timely manner. The minute my Ridgeline hit the AutoNation lot, I had 5 photos in my Message folder! We closed a very fair deal in a couple of hours that evening. I absolutely love this truck!!! Richard, Ryan and Bryan treated me like a VIP and have continued to follow-up with me. This is the best dealership I've ever done business with. I got a great vehicle at a great price and made some great friends in the process. Thanks, Richard, Ryan, Bryan and AutoNation Honda in Sanford!!!

Highly recommend AutoNation. Great car purchase experience. if ypu are on the market for a new or used car go see Austyn at AutoNation.

Customer service was excellent

This is our third lease and we wouldn't go anywhere else. We drive an hour to Sanford because of the sevice, attention to detail, professionalism, and the low cost. No one can beat their prices. We had the pleasure of working with a delightful young man named Justin who truly went above and beyond for us. We absolutely recommend this dealership. And to Justin, thank you for your service to our country.

My sales associate was Johnson Brete, after the sale was done he never reply to my calls or texts there was a part needed to be replaced him and the manager told me they order it but never happened three months later I called because supposedly it was in backorder and they told me that is usually takes a week to order!!!! I would never ever go back to the dealer I’d rather drive till the end of the world to get a service like this moreover;nobody ever returned my call after you make the purchase,not the sales manager, service manager nobody will call you!!!! I will tell you if you can avoid this place go anywhere else but here super horrible service the only thing good there is the Honda vehicles!!!!!! They even have a sign stating that they have presidential service which is a pile of Doo-Doo!!!

This dealership is one of the best that I’ve gone to in my 30 yrs of owning Honda’s. Michael Donaldson the service manager always goes above and beyond to ensure a great service experience. They have my business and I highly recommend them.

It has been a complete unpleasant experience doing business with this dealer. After two weeks of having signed a sale contract between Auto Nation Honda Sanford and me, the salesman Mr. Emanuel called me using his speakerphone to have a conversation with his financial manager to modify the Truth-In-Lending Disclosure APR and total of payments statement, In addition to threatening me to return the car if I refuse. Next day, after my second attempt of calling Mr. Emanuel to take his manager’s second option of returning the car and getting back my trade-In truck, the manager denied to take my call. I thought I was dealing with serious and honest people, although I have realized that the seller might have the right to cancel the contract, but why now going back and forward ?!

After our car needed a jump from another battery, Joe checked out several electrical systems and assured me that they all were fine. "We couldn't find anything wrong with them!, he said." That's the kind of assurance I had hoped for. Thanks Joe and AN Honda.

Professional and courteous

Fast friendly & fast service !

For a positive car buying experience Autonation Honda Sanford can not be beat! I didn’t feel pressured or like I was just a purchase number to be secured. Salesman Micheal D’Agostino was wonderful to work with, making sure to answer all my questions and provide the best possible deal for me. He treated me with respect and like my needs and budget were his main concern and priority to satisfy. His follow through is fantastic, contacting me several times over the course of a couple weeks following my vehicle acquisition. Checking up to make sure everything was fine with the vehicle; did I have any questions or concerns; and to remind me that if at any time I needed anything he was available to help me. In three years when it’s time for a new car, Autonation Honda Sanford and Michel D’Agostino will be my only “go to” dealership and salesman. Can not speak more highly of the experience, the dealership and the salesman….just the best!

Travis is very helpful when I have my car serviced.😀😀

i have been contacting them for months about the o2 sensor and my windshield wiper fluid not spraying out . this was BEFORE the 30 days . actually , the check engine light popped on the day after leaving the dealership and i was on the phone with DARYL MIRANDA that monday morning and he reassured me that AUTONATION FORD PANAMA CITY would fix it .it been almost 90 days and no one will get back with me . this is very upsetting . i’ve had my dad and brother also try to talk and communication was just lost . im also paying 100$ + for a warranty but what’s the point if they refuse to fix my vehicle ? im hoping this can be resolved soon as i’ve been keeping track of everything .

I was very pleased with Auto Nation . Car shopping makes me nervous but the staff put me at ease and was very helpful The salesman Emanuel was not pushy I like that. Also showed me again and again the navigation system and the voice command etc. Then he said don’t hesitate to come back again for more lessons I like that. I love my new HONDA.

Easy to work with and not pushy when it comes to purchasing. Excellent customer service

Friendly Staff Great Inventory

Great service. Professional atmosphere. Daniel was ver nice and accommodating. Explained all procedures clearly Excellent in all areas.

Bought our 2022 Honda Odyssey Touring from them. Sergio was our sales person. I approached them through Costco Auto Program. Sergio sent me the quotes. Kept in communication. They had the vehicle when we got there. Everything worked out. This was my first encounter with Auto Nation and everything has been reasonable so far. The odyssey had a couple of minor issues. They fixed one immediately. The other two; they have ordered parts and it is pending my trip to get it fixed. Love the van by the way.

Knowledgeable sales staff, kind and respectful.

It’s like having a brother in the business

This may have been the best experience Heather and I have ever had with a car dealership. Daryl helped us through the whole process and provided excellent customer service. He was very knowledgeable, personable and streamlined the paperwork to get everything done as quickly as possible. The whole experience has added Honda to the list for my next car. Thanks again Daryl and the team at Autonation!!

I’ve always been a Honda girl and everyone I know knows how I feel about Honda especially the one in Sanford great service wonderful people and just great energy I’ll take it anyday!!!!!

Service as required with no pressure sales! Everything done on time and as requested.

Great customer service at this location..Love my 2021 Honda CRV. Also purchased a side guards and bug protector and service departments installed them. Looks great.

Our service advisor Lonnie was exceptional and anticipated our desire to get our Element serviced. He kept us informed of our car’s status as soon as he was aware of the situation changed. I will return for service because of him and the service work done.

I went in to buy a certified pre-owned vehicle while also looking at a brand new version of the same model, and the team at Autonation walked me through an honest comparison of the two. I know I would have been happy with either one, and Mike and his coworkers were supportive no matter which way I leaned. I am very happy with my purchase and so appreciative of the Autonation Team.

First-class treatment and service. An amiable and attentive staff.

First-class treatment and service. An amiable and attentive staff.

Sales associate and financial services were great. I never experienced a car sale like that. It was professional, quick and reliable. The sales associate is very smart and understands the customer?s needs very quickly. Financial director was also very professional and gentle.

Courteous timely. And would not hesitate to keep my business with automaton

This dealership was in the process of writing a contract for me to buy a car and then sold it out from under me. Completely dishonest.

Super friendly and got me what I wanted

As soon as I pulled into the Auto Nation building I was taken care of quickly and efficiently

Fantastic! Kamal was great! He was very helpful and knowledgeable.

June 8, 2021 My wife and I were recently looking for a new vehicle which is very difficult in the current market. It was not uncommon to find huge dealer mark-ups on new vehicles and many overpriced used cars due to the severely limited availability right now. Additionally, internet prices are often not what they appear to be. After spending days on the internet and then venturing to the dealers we were happy to find Pedro Inojosa and Ryan Kittredge at AutoNation Honda! Not only was the internet price the actual price, it was competitive, especially in the current market. Much of the initial paper work and finance details were handled electronically limiting our time at the dealership. We requested to have two things addressed on the vehicle as it was a late model used car which they did quickly and completely without question or additional charges. From start to finish we were very happy with the entire process. Car buying is often stressful and irritating, but not at AutoNation Honda. Thank you for a great vehicle, priced right and priced honestly.

Grant Bowden is the best. Listens to customers needs & provides information about the vehicle. We had a great purchasing experience. Thank you, Grant.

Satisfied customer. Would have liked to have some incentive to return to dealership for routine service. An example of this would have been first 2 oil changes free.

I would not recommend AutoNation Honda. I was told that things would be one way as far as what I had to provide as far as down payment or other costs. Then apparently when I was signing all the paperwork something was slipped in saying that I would apply the $2000 from the warranty and GAP of my trade in as a down payment. This was not even clear to them when I called to inquire when I would get those funds back. When I complained the new finance guy called me to basically point out how I was wrong and they were all good legally. He was very rude. I think they are a bit shady and have turned me off from Hondas in the future.

I came into AutoNation Honda Sanford in need of replacing an 11 year old vehicle. I was immediately greeted warmly and shortly after working with Charles Twilley, I was behind the wheel of a brand new Honda Civic. The entire AutoNation team made this experience extremely easy and were wonderful to work with. I would recommend anyone I know to visit this location and give their staff a try. You will certainly not be disappointed!

My service advisor is the best I have had. There was one guy at the Lexus dealer that was a pout as good. We get our mini van serviced by Joseph El-Khoury. I won?t take it to anyone else.

I bought this car over the phone in a different state from my primary residence. The staff at the dealership was friendly, knowledgeable, and prompt. The car was ready for me to pick up on the day they promised. In general they exceeded my expectations in every aspect of the purchase and delivery. And I love the car.

Service and waiting room. Everyone is so pleasant and helpful.

I purchased a used (as is) 4runner from this location a few days ago. The paperwork I was shown indicated they had done some work on the transmission and replaced some of the brake pads. I had requested they look at my tire sensors before purchasing because the low pressure light was on and that they clean the terminals on my battery because there was corrosion on it. They said that they checked all the sensors and they were fine but couldn’t take the light off (advised I go to a Toyota dealership. When I took it to the automation location in Winter Park they advised that they did not check my spare tire and that was where the issue was. It was completely flat so they filled it and repaired the issue. I was also not happy to find that my cigarette outlet did not work and needs to be replaced ($150) and that I needed to flush and replace my brake and transmission fluid ($270) When purchasing I was told they complete a a checklist with 150 things to check but they neglected to check if my outlet worked and even though they made repairs under the hood did not replace my fluids. They also did not clean my battery terminals. They skimmed over a handful of things including properly cleaning/sanitizing (there was so much dirt, sand and in some areas that it was obvious they never touched it e.g. inside the center console, around the steering wheel, the side door panels had dirt and dried liquids at the bottom). Overall, my experience was all right. Everyone I came in contact with was professional, friendly and helpful. I would advise anyone who goes here to be annoyingly thorough when they consider purchasing from here though.

I had been having trouble with my brakes. I explained the situation and had my car towed to the dealership to be put on the machine. I was fine with the cost to check it. But after the report I was floored. I was told my car needed 2 parts replaced to get running. The price quoted for the parts was almost $600.00 and the labor and taxes added another $1,000.00. They also offered to appraise and purchase the car. The offer was offensive. I talked to a friend (mechanic) and he informed me the parts are not nearly that much. I went to the Auto Zone site and found the brand new parts totaled $170.00. I picked up the car and my friend changed the parts. My car is driving like new. I understand the business of it all, but I am a single parent with one income. I NEED my car for my livelihood and my money for my family. This should be illegal. And my friend took less than an hour to fix my car, everything was convenient. So why a thousand dollars for labor and taxes?????

Yanira was extremely helpful and expedient. Car had an oil change and took no time at all. Very professional and friendly. Would recommend to friends and family in the future

Timely service and didn't try to push anything. Facility is very clean with access to snacks, coffee/hot chocolate and waiting area with tv/computers.

We had an appointment for recall service that was made a week before. When we arrived we were told we could not be accommodated because they had already taken their quota for that day. It would have been nice to get a phone call saving us the trip.

Mike is service is awesome! He's always ready to help me fix what every I've messed up and then teach me how to make sure it doesn't happen again. I'm so grateful for the genuine help!

They did a great job on my service. Great communication and as quick as possible!

I dropped off my vehicle for a scheduled recall service. The customer service was excellent. The vehicle work was done ahead of time without any issues.

Excellent service very attentive to customer and they over appointments and wide variety of times for service 6 days a week to accommodate various customer work schedules. Well done and definitely recommend Travis for service advisor.

From beginning to end the whole process was very pleasant. My Sales Professional (Stanley) was knowledgeable, personable, friendly and very professional. While in finance I worked with John...He also was very pleasant/professional. He offered me some great options to protect my New Civic. I would recommend the dealership and both of these young professionals to everyone.

We have been part of this dealership's "Honda Family" for close to a decade and would not go anywhere else! Charles Twilley consistently exhibits his commitment to excellence to his customers to meet all of their purchase and service needs. The road to a friend's house is never too long as is the ride to your dealership that is not in close proximity. Thank you for always being the best of the best! We are so appreciative!

Travis is the best advisor. Always takes care of us, and in a timely manner.

After looking at many dealers, we liked best the cars and pricing featured at AutoNation. When we arrived at AutoNation we were not disappointed. The service from the sales team was excellent, very personable, knowledgeable, and treated us like they valued us and our business. After driving the car we were originally most interested, we decided to purchase. Again, the man who helped to finalize the purchase was also top notch; clearly explained details and options. We are very happy and satisfied with our purchase! We will definitely look to Automation for future purchases! Thanks to all who helped us, we appreciate it very much!

From the initial phone call to the the car buying experience, I was impressed and totally satisfied with the Sanford Honda team.

I have been taking my car to AutoNation Honda in Sanford for six years. Their customer service and service department are excellent! Very satisfied with their service

This dealership is exceptional! Jose Castrillon and Bill Johnson went above and beyond to help us with a used car that we purchased. It had a check engine light that kept coming on. The service department worked on it a couple of times but the issue continued. We were able to return the car and find another one that we love. Everyone we came in contact with was super friendly, willing to listen to our concerns, and did everything possible to meet our needs. THANK YOU SO MUCH!!!

I always use this facility because I trust that I will not be sold a service or repair I do not need. I always ask for Travis Bussin to assist me because I trust him.

My please with the service I receive . That why I always take my car to Honda .

Great service from Gene, provided tire cost information quickly so I could make decision to buy.

Excellent sales personnel (Daryl Miranda) with no-pressure sales tactics who was communicative and supportive during the process of finding "just the right car".

They treated me with great professionalism and kindness at all times. All my answers were answered with respect and honesty. They were all very nice and I felt confident the entire time. I recommend this dealer, I did not feel overwhelmed at any time. I am very happy with my purchase.

Travis is awesome! Kept me updated and service was quick!

From the time we arrive the entire service department was great.

Service was a breeze. Much quicker and more friendly service. Sanford is the best.

I always come to this dealership for my service and maintenance on my Accord. Very upfront and honest service associates from my experience. I’ve always had good service and results. Nice clean dealership. They even have a ride service to take to to local shopping areas while you’re waiting for your car. Michael/Mike was my service associate and he is always knowledgeable and great. 👍👍👍

Everyone was very pleasant, helpful and professional

It was the most pleasant car experience I?ve had ....

Honda Sanford their customer service is always amazing, place is clean and Travis is always amazing

Excellent sales rep, Jose Gonzales Arnedo. Jose was very friendly and professional. Took his time with us to make sure we understood everything we were getting with the purchase including showing us all the new features. Excellent customer service and made our purchase experience an excellent and easy one.

Travis was fantastic. thank you

Work completed in the stated time frame

Travis, in the service department, is excellent in customer service. I appreciate his honesty & recommendations.

Prompt and friendly service. Left car for a scheduled oil change while I went to lunch with a friend. I was notified by text when my car was ready for pick up.

Easy going straight forward car sales - no high pressure!

Jordan my service advisor was very professional polite, and informative I would highly recommend him when servicing your vehicle.

Ryan was the best! Professional, caring and understood what we needed! Give him a raise!

Charles was my salesman, very good and courteous. I would recommend Charles. Currently, I’m frustrated because I can’t program my garage door opener and can’t get Honda to help me. I’ll contact an outside source. Which should not happen because the car is brand new.

Service is always excellent. The service advisor who was Mike took good care of me. My regular service guy Travis was not there but he as well always takes good care of my needs for my vehicle.

Quick and easy service. Even the kids don?t mind coming as they can watch movies and eat popcorn.

The best treatment one could have at a dealership.

Sergio took time to listen to our needs. He went over the features of the car and showed us how to select the features we wanted. He is an extremely good salesman. He respects and loves people. We purchased via COSTCO program.

Excellent service!!! Service advisor was very nice and helpful

Great buying experience! Fast and easy and didn't take all day...AWESOME!

Very nice and professional.

Pedro was great - very courteous and knowledgeable. He answered all our questions and made the buying process easy. We would not hesitate to recommend Auto Nation to our friends.

Leased a new CRV on 4/12. Pedro was our salesman & he was very courteous & friendly. He made the experience easy & painless. Everyone we dealt with made the overall experience pleasant. I would recommend Auto Nation to anyone.

They are very good and courteous! They have always taken good care of me and my car. I was just in there and Dan took care of my car and did a great job !

Lonnie and the entire service team was amazing from beginning to end. I had my first 15k service, and oil change, and the appointment time was perfect. Everything was great!

Anthony J. and Stanley N. were very helpful, knowledgeable and patient in tutorials for our new Honda Accord. They spent a great deal of time with us showing us how to take advantage of all the features. We appreciated that very much.

Super happy with the excellent service and customer service. I will definitely recommend.

My service advisor Radamus is the best! He is knowledgeable about his product and he is honest. I'm in once a month for my 5k oil change and tire rotation and I depend on his recommendations to keep me running and safe every day. A shout out to Joe who covers for him when he's not on the schedule as well as the tech that is doing the work on my cars! Great guys-Great service!

I had the pleasure of buying a used car at Autonation this week! From start to finish it was probably the easiest car trade in and buying experience have had. My sales person Sergio was kind, responsive and communication was excellent! The manger Bill was also helpful and finance got me through paperwork quickly. The only negative comment could say is they need more people inspecting and detailing cars on weekend. I saw the car on Saturday but could not drive or purchase until Monday and Tuesday because no one to inspect over the weekend. The sales staff made up for the wait though and love my new Beetle convertible! Thank You!!!!

Purchased $40k suv a few weeks ago. Sales rep Stephen C and Finance Manager John to busy selling more cars to call me back and schedule $700 Ceramic coat that I got upgraded into in finance office. I have left numerous messages for both, I even believe Stephen blocked me from calling him because it always just goes straight to voicemail.

Buying this used HRV was relatively easy and facilitated by a very helpful salesman, Sergio. As in any purchase from a dealer, it seemed to take a long time to complete but in the end my wife and I are very happy with the purchase. We traded in two Honda FITs which we always had serviced at AutoNation and will be having the HRV serviced there as well.

Always has been first class. Will stay with these great people for my next vehicle.

Provided a good deal. Make buying easier with most of the process accomplished electronically.

Always a great experience at AutoNation Honda Sanford as far as Service Dept goes. My Service Tech Lonnie explains everything. Waiting area needs a bit of upgrade, worn chairs and please bring back little snacks to go with the coffee and water. I love my 16 year old Honda Accord.

Brought my brand new 2021 Honda HRV in because there was a parking brake error with not even 4,000 miles. Technician said it was a computer software issue but Honda didn’t have the software update and couldn’t tell me when they would have it. The errors come and go on my car. Errors Came back on Friday and I emailed Honda but no response. It’s highly Unacceptable to have any issues with a brand new car and to not give me a date when it can be fixed. Not happy with Honda and it’s only been 4 months.

I always receive great service and the dealership makes it comfortable while waiting for my car to be serviced.

Went to get my oil change and tire rotation and had my car for less then a year and of course they found things that I needed done on my car and I have most warranty so it was going to be 300 for filters and stuff so I said go ahead with it..so they get it done I go pay and the next day I?m going to see my parents and the tire pressure light comes on..so I stop the car check the tires and notice my hubcaps are loose on all tires so I had to tighten them up..

Despite having an appointment and having been told the basic oil change would be completed in 25-30 minutes it took 1 hr and 40 minutes as I waited with my 91 year old mother. Ironically, the ticket shows a check in time of 10:45 with a completion time of 11:22. The car was not delivered to driveway until 12:25. They also did not reset the service engine light

Everybody was friendly and very professional. This is my 2nd purchase of my honda and they always treat you good, Michael he really help me a lot to get the car that i really wanted. The car was not available on their lot but he told me nothing to worry and few hours later got a call and i got the car. That makes me a happy camper!. The finance guy Jorden he’s just awesome with great personality. About the vehicle everything is just great. Out from the lot i went roadtrip with the family 8 passenger plus luggages so pretty much we are loaded and oh! Boy It just blew my mind how great this car was. It has so much space inside and the cargo area. Very smooth riding even going up to the mountain, it performs very well. Love everything about this car esp. safety features and the adaptive cruise control very convinient to use for longer trips. Overall if you love to travel? I can say you will not be dissapointed, This is an ultimate road trip vehicle for you!!!. Thank you so much honda autonation and Honda company!

From the moment we walked in, Sergio greeted us and got to work instantly with helping us purchase a brand new car.

Car needed to be jumped and just wanted to swing by AutoNation to make sure everything was OK. Turns out one of the computers had failed and I would have been stranded again. Lonnie in the service department made sure my car was diagnosed correctly, ordered the part as quickly as possible, checked to make sure it was covered under the warranty (it was!), made sure everything was properly installed and secured a rental car when the shuttle service was not available. Thank you Lonnie!

Service advisor Travis Bussin was great. He was personable but had a no- nonsense approach to servicing my Honda Pilot. He understood right away what I was trying to convey to him and went right to work getting my service done and my auto back out to me.

Just purchased two cars today and I owe it to Mike Dagostino. By really caring what I had to say he picked up on exactly what I’d like before I even knew it. This guy knows his stuff, I had lots of different ideas of what I thought I wanted and he listened and helped me through it all until the best match. And in the end, just like he said I would I went with the Accord. He Looked out for mine and my daughters best interest. He got our cars ready, set up and made our day fun, feed my whole family even! I don’t think you’d find a better guy anywhere. Jorden in financing I recommend also, got a fantastic deal on both cars, no pressure, went smooth and great to talk to. Customer relations Michelle very attentive and I loved chatting with her. Best experience ever you got life long customers with us.

Wouldn’t make a deal for returning customer (3 cars purchased previously in the past decade). So much for loyalty. I’ll take my business elsewhere

Brought 2009 Accord up for general service and wandered into the showroom. I have had some recent thoughts of upgrading to an almost new used car or a new Civic. Steve C. approached me and I was clear that I would not be buying a cat that day. I always make 2-3 trips to a dealership before buying. Steve called the next day and left a message. I called him back several times but was just put on hold and left there. I agree that I did not try his cell phone for the simple reason that he was interrupted twice by calls in the short time I spent with him. When I finally reached him, he was very rude and said everything but curse. I am sorry that Saturday is his busiest day and he has no time to talk to customers. As such I have no tome to buy a car at Auto Nation. I am not mentally very strong and at 76 yo I have little time for this type of treatment.

Travis is great. He had me in and out quickly. Very courteous

Wonderful sales group, walked out feeling good!!

Went in for car maintenance yesterday. Dan was my service advisor. He was great. Took care of everything that was needed and gave me a discount! I always feel I’m in good hands at AutoNation Honda in Sanford.

Buying a new car from AutoNation was a good experience. Our salesperson Nancy was up front and congenial. She answered all of our questions, and did not rush or push us in any particular direction, and let us discuss things in private when we wanted to, and helped us understand things when we had questions. We will go back there for service and the next time we are in a market for a new car, and hope she is still working there.

3 rd vehicle from this dealer. They always give the best price. Richard the mgr. has been great to work with.

Service Representative delivered timely service, had me out and on the road in an hour and ten minutes as he promised.

Took my car in for a software update. As usual, my technician Lonnie was great. He is very knowledgeable and great to work with. He answered all my questions and the update was done in a very timely manner. I have always had a good experience working with AutoNation Honda.

Gene was fantastic. I've been using Autonation for servicing my CRVs since 2012. They're personable and professional.

perfect service good deals . I purchased a vehicle in less than 2 hours I am very satisfied

been going to auto nation ho nda for 4 years now. Always treated nicely and the employees are always nice and are accurate with the time it wl take to complete the service

Had a great experience buying my car last weekend. No pressure salesman and easy financing process. You won?t be sorry!

Sought a low-mileage, high-quality vehicle. Found it at a dealer two hours away from home. Took the drive, loved the vehicle. Asked how to hold. Even though AutoNation has a "reserve this vehicle" option, no one at dealership told us about this. Even offered money to hold. Rejected with an attitude. Sales manager says this is "too much trouble" - for the dealer! Went home. In constant touch with dealer salesperson. We want to buy, we say, and are arranging financing. Still no reserve offer by salesperson. Next day, Cars.com sends us an e-mail; someone ELSE has reserved the vehicle! We raise a fuss. General manager says give vehicle to us - but we still have to scramble to work out financing and drive down to get the vehicle the next day - they want same day. No offer of delivery. No offer to reserve. Nothing. We are glad to have this vehicle, but we do not love this dealership. They are nice enough, we suppose, but at no point did we, ourselves, matter. Final blow: Even though they knew we had driven hours and been greatly inconvenienced by dealership action - or lack of actions - and even though we arrived with a voucher from our bank, sale closing itself took well over 2 hours.

I got excellent customer service right from the start! Making the appointment, discussing my issues with Mike in the service department, and having a great resolution to my problems.

The agent who helped me, Stephen C., was very kind and helpful. Walked me through the entire process with a gentle, kind spirit. Thank you for my new car...I love it.

Radames is great, he gave me excellent attention and services, the perfect car wash, I am very satisfied.

Jordan was very helpful and courteous including arranging for delivery of my car to my home.

Although I did not purchase my vehicle at Autonation Honda Sanford I have always brought it in for routine maintenance. The technicians are friendly and thorough. It’s easy to schedule appointments and they get your vehicle in and out quickly. Thanks!

Was looking to buy at another local dealership but this one was closer to me and had the vehicle I wanted in stock. Previously I’d purchased two new Hondas elsewhere but this is my new go to place. From sales to financing they answered all of my questions thoroughly and I walked out feeling good about the interaction. I’d highly recommend this dealership for new and used (very nice items on the lot) vehicles.

At first a little shaky but overall it ended up well

had a oil change. Lonnie was the service advisor and was very professional. Answered all questions I had.

Good service and friendly people.

After going being lied to at another dealer earlier that day, I went to AutoNation was relieved with how helpful and painless they made buying process. Will for sure be sending everyone I know their way.

I always get excellent service. The service department always goes out of their way to help when I call. I have confidence in the honesty of all the service personnel I have encountered. The waiting area is always clean, quiet, and has a peaceful atmosphere. I also appreciate that they wash & vacuum my car with every service visit! I wouldn’t go anywhere else for service for my car!

Friendly service. Travis has been great! Thanks!

They are fast, efficient, competitive pricing, friendly customer service, and offer a nice lobby to wait in.

Travis is always a pleasure to work with. Efficient, cares for his clients & even with my busy schedule was able to accommodate me. Kept me informed every step of the way.

Great service and good prices!

Service dept is awesome. I sincerely appreciate their prompt and efficient service every time I have visited for service.

Great Work! My experience is always excellent service. Jordan Cruz is courteous, professional and caring. He is an asset to the company

I had the best experience at Auto Nation leasing a car for my daughter. Michael was wonderful did everything with me and by the time I got to the dealership everything was ready for us to sign and go. The managers are also very involved in the process. I really recommend this dealership for your car needs.

Michael did a good job making sure my vehicle was clean and safe to leave off their site. I love that they make sure the vehicles are very clean. I will go out of my way to see them!@

Excellent service and employees courtesy. Service Advisors always have a good and clear explanation about the service that our car needs before we decide for the repair service.

Great salesman Mr Seif, No pushy haggling, great rate for my trade in. Was a simple easy process, I will do it again in about another year. Thanks

Looney Pressley was very kind and professional. Good service

Great buying experience, no pressure, Bashar was very knowledgeable and professional. The finance manager, Jorden was great in helping me understand everything about the purchase.

Always very knowledgeable, and eager to make things convenient for us! Joe and his team are easy to work with and he makes sure to take care of everything we need.

Great sales people great service! Very happy my son happy with his new Honda hackback!!!

Make sure when going for an oil change, clear your day! There is no express oil change services, I made an appt and was quoted a hr and a half wait from arrival if that wasn?t frustrating enough, i actually waiting 2 hrs total for my vehicle for an oil change. Everyone is friendly and welcoming but the timing will forever be an issue for me. No wonder the first 6 services were included in the deal. ?No cost to you but your time?

They took awesome care of me and my car. They will have my business from now on. Thank you so very much. My advisor Rad went above and beyond to get everything took care of.

Always had a great experience and my wonderful tech Joseph is more than honest

Radhames, the service advisor was incredibly insightful in me deciding whether I should have my oil leak repair. My car runs very smooth and I love it. Also, I love the idea that there is someone there to shuttle you home while my car was getting repaired. Thank you everyone!

Normally I hate the purchasing part of buying a car but Steve Critchfield was wonderful to work with and made the entire transaction go as smoothly as possible. Thank you, I love my new 2021 CRV.

As usual my service visit this week was a pleasant experience. The service advisers are knowledgeable and professional. Auto Nation Honda in Sanford, Florida is super for sales and service.

I have bought 4 cars here and would come back . It was a good experience

John Erber was very helpful keeping me up to date on repair status. Highly recommend!

I had a great experience buying my new CRV. It was quick, easy and hassle free.

Came in for an oil change, this was my first time there since I’m from another state. Everyone was very courteous and friendly. Dan took care of me easily and quickly and they were able to honor my free oil change from another dealership. I would definitely go back again.

Great advisor : thanks Joe. Friendly engaging and pleasant - thanks

Bryan Andes was the first car salesman to actually listen to me and understand what my likes, dislikes & needs were, directing me that car and not to the care he wanted to sell. He was very knowledgeable in all his correspondence with me, giving me confidence I would end up with the best car for me. He actually went out of his way to answer all my questions and concerns with kindness and honesty. I can honestly say that this is the first time buying a car was a positive experience. Thank you Bryan.

Worst experience!! I made an appointment several days in advance for an oil change. I have a service plan I purchased when I bought my vehicle that gives me free oil changes but I have to take it to any Autonation for service. When I got to Autonation Honda for my oil change, the service tech Gene told me they had to check to see if they even had a filter for my vehicle. I asked him wouldn’t you think if I made an appointment you would have the filter. Gene then stated they do not look at what work is being performed on the vehicle until the vehicle gets there there for the appointment so if they do have to order something the person has to come back. He also stated the only way they will verify if they have everything in stock is if I made an appointment over the phone rather then on their website. It is a huge waste of time if they wait until the customer gets to the dealership just to tell them he have to come back another day due to not having a part. It seems like every time I have to get an oil change I have a problem with Autonation. I have had the worst experience/service. To take time off of work to get there and drive 30 minutes to be told they can’t do the job and don’t know what to tell me to do is absolutely ridiculous. They had no manager there to talk to and I was told the only thing I can do is call them in the morning and that he gets in at 8am.

Travis is always a wonderful help when bringing my vehicle in for service. I always make sure to schedule when he is working. Very happy with my over-all service as normal.

Gene at AutoNation Honda was professional, great listener & communicator with me & my husband about what needed to be done & what was done to our Honda Si ... Awesome Service! Score 5 of 5.

Radimus at Honda Sanford is fantastic! He and the service department do a great job doing all they can to help the customer out. Great service!

The best in overall customer service and service for my car

Radames is an excellent advisor and the service that I got for my civic was great.

Auto Nation Honda in Sanford. Easy honest and quick.

Second key made in service department (1) faster than expected (2) on short notice (3) cheerfully with a smile. No charge to me, as it was part of the pre-owned vehicle sale.

I worked with Sergio on the purchase of my Honda Pilot. He is one of the best car salesmen I have ever worked with. He was extremely knowledgeable and thorough about the car and the entire lease process. I highly recommend asking for him if you are interested in a Honda product.

Excellent customer service and great attention to detail

I came in to AutoNation Honda Sanford to have a part on my car diagnosed. They found that the motor for my sunroof was beginning to fail. Thankfully the service advisor I was working with, Radhames, went above and beyond to thoughtfully answer my questions and address my concerns. Overall, I'm happy to say that my experience was greater than I could have previously imagined. I walked away from the repair feeling like my car was in good hands, the price was fair and that I could trust all of the staff at AutoNation Sanford Honda.

Dan, Travis, Lonnie and team are great!! Love this place!!

Travis and Mike at the Service Dept are the most knowledgeable and honest vehicle experts. I have been purchasing Honda vehicles for the past 15 years, and I trust their recommendations and they make certain I stay on track with service. It’s a professional yet family environment. Mike and Travis make AutoNation Honda in Sanford a place where clients know they will be taken care of and drive away safely.

I usually have awesome service but this time I did have awesome service. But I decided to get a shuttle so I could browse Walmart while waiting on car. I been here since 825. The service guy said to go to cashier. I signed shuttle board... waited waited waited so I scratched out my name on board as I couldn’t wait and not be able to depend on them to pick me up by 10a so I could get back to get car and get to an appt in time. I then went ahead and was going to take shuttle as Travis told the lady I needed shuttle... she then says it’s right there, so I get in back and she gets a gas can or something out of the shuttle and then yells for someone else to take “this lady” (me), I’m sitting and waiting and realize how slow and unorganized they area d apparently nobody wants to take me... so I get out of the shuttle and now just waste time waiting... when I could been shopping and taking care of that while waiting on my car... a guy also was waiting for shuttle and end up saying he going just have to walk cause he had an appt he can’t be late too... so he literally left walking... shouldn’t have this service if not organized and nobody wants to drive the customers... so I seen how slow and decided just to wait for my car, at least I know I’ll be here in time... so annoyed the one time I was going to use the shuttle service... I talked to Michelle and told her the issue and I guess she knows the girl I’m referring to...

Josue is the epitome of patience, knowledge, kindness and understands the importance of timely transactions. I am very impressed with his ability to make things happen when the client is crunched for time.

Jose was excellent and responsive. It took us about a week to decide on the car we wanted, and Jose expertly balanced that fine line of making us feel like he was always available to offer any assistance without being pushy. Even after closing the deal, he took the time to make sure we were comfortable with all the new features of the vehicle.

Excellent service, Thanks to Pedro You're the best

The service department is outstanding! They look to satisfy ALL customers! This place is the BEST HONDA PLACE!!

Customer service is fantastic at Autonation Honda in Sanford! My car is well taken care of.

My salesman was awesome. He took the time to answer my questions, show me all the features on each Pilot model, and once I purchased the vehicle helped me set it up with all my settings snd preferences. He was very patient with me and very knowledgeable.

Excellent service, polite and knowledgeable service representative.

I did not have an appointment fir service, but was seen promptly. Battery was replaced, alternator, starter (and tires) were checked. Car washed and vacuumed and I was on my way promptly.

Both Sergio and John did a good job of explaining through the entire process. Sergio did a great job of explaining to my wife how the car worked and she almost remembered everything as we drove at the next day -LOL. John did a good job to personalize the financing experience and I would recommend them both to anyone who is looking for a new car.

I took my car in for a scheduled oil change. When I called to make my appointment, the scheduler reminded me that there was a recall and they needed to look at the issue. My service advisor, Travis Bussin, was very friendly and professional. He explained the details of the recall and kept me informed during my wait. The waiting area was clean and chairs distanced for the customers. An employee came out several times to sanitize the coffee area and wipe down empty chairs. I highly recommend AutoNation Honda of Sanford for Honda needs!!

We just bought our son his first car and when I received the airbag recall in the mail it made me very nervous. We took his Honda Civic and they were super nice and got us in very quickly! Thank you Merry Christmas 🎄

I worked with Steve the experience was great i called let him know the vehicle i wanted and the whole process took less than I expected

Today I had the disgusting experience of having to bing a vehicle in to get it serviced at Autonation Honda Sanford. After speaking to the advisor and getting everything squared off I headed inside once inside I remembered that I had forgot to tell them not to fill my windshield washer and to not put my vehicle through the wash. ( I’ve had very bad experiences here with both and I rather avoid these half-assed services.) I walked back out side and noticed someone getting into my vehicle, although I tried to approach it before they began to drive off the girl was already speeding off. I knocked on my rear quarter panel to get her attention. She slammed on the breaks opened the door and very disrespectfully said “what do you want” not wanting to start a confrontation I just informed her of my requests. She had already opened the hood of my vehicle so she had to get out and close it( which she slammed........ no need for slamming the hood of a car if she doesn’t know this the dealership should probably teach her this). Before getting back in I tried to confirm she had heard both things so I repeated that I didn’t want my vehicle washed, to which she responded “heard the first time” and slammed my car door( again no need to slam my car doors). I didn’t speak to the service manager as I have had issues before and he just tries to justify his employees instead of listen, this was a better outlet. Her name was Mackenzie.

Battery died on Dec 18. Pretty scary to have to go get the car fixed. Everyone wearing masks and safe-distancing. And no charge either! Very nice!

Dan was our service rep and he did an awesome job!! Kudos, Dan!!

I have no complaints, Josue Alejandro was very helpful and knew exactly what he was doing. Extremely happy with the service.

I had a great experience. Junior was very professional, listened to what I was interested in and I made the purchase that same day.

Had a great experience buying my new car there. Charles went above and beyond to make sure I was comfortable with all of the technology in the vehicle.

Allways best service Service department is great

Very nice experience. Salesman was very knowledgeable, and friendly. Finance manager was equally knowledgeable and friendly. Dealership was clean, with large selection of vehicles. I would buy another car from them.

Wonderful, friendly staff. Everyone went above and beyond to make us feel happy with our vehicle choice. Would recommend to anyone!!!😊

The service shortfall is because oil from the oil filter was spilled on the frame creating the perception of a oil leak causing a return visit to resolve concern.

I typically dread buying a car. The last auto purchase we did took over 6 hours!! At AutoNation Honda in Sanford we were in and out in under 2 hours!! We live about an hour and a half away. I spoke to Ryan before coming down to make sure it would be worth our drive. He was awesome!! I didn?t feel like I was talking to a car salesman. When we arrived he had the car ready for a test drive. No ?let me go talk to my manager? pricing strategy. Truly the best car buying experience I?ve ever had!!

It was terminated my lease and I was treated with professional customer service by Michael

Smooth process, clean facilities and friendly staff.

I will always be a Autonation customer,, Mike and Travis in the service department go above and beyond for there customer,, I recently had a situation that had to be delt with and Miami Mike really came thru.... it was service like I owned a Benz or something... Greatly appreciated guys... I give 7 stars,,, but can only choose 5,,, great job Mike and Travis..

Very timely and well done.

Very good. I had a helpful advisor and prompt service.

Excellent service and easy process. I love my new 2020 Honda Accord Sport

Ask for kamal. Very knowledgeable. Not pushy . Knows his stuff.

Michael was very professional and efficient. I did not have to wait long at all.

The service provided, time taken to resolve was excellent.

We had our car serviced by Mike. He could not have been any more pleasant, efficient, and helpful. The service team discovered the issue immediately and took care of the problem so efficiently that I was out the door within thirty minutes. Everybody at this dealership, especially Mike, truly went the extra mile and gave me impeccable service. I would give the service team at Autonation my highest recommendation. Excellent service, a pleasant waiting area, and honest, good people all around.

Great service, friendly, and safe environment with the virus! I always schedule with Travis, as I feel that he knows me as a customer and is always pleasant to have him over the past few years

Very professional customer service and quality workmanship. Comfortable waiting room with coffee and snacks. Service assistant was very helpful and actually fixed my key fob with no extra charge added to my bill.

Sales Dept and Service Department: Super nice and very helpful.

Music was playing entirely too loud in the waiting area while my car was being serviced

Battery died. They got me in and out with a replacement car wash and vacuum in 1 hour. Really great.

Mike as always provided excellent service and professionalism

Great customer service! Always with a smile!

Purchase car thru Costco Auto Program. It was quick and easy because through Costco program there was no price negotiation but the price offered was already good. Michael was our sales agent and he was very nice and answered all our questions.

Dan Benoit is a great professional service advisor. He was very attentive, friendly and helpful. My oil change appointment was easy and I got my car as promised.

Travis is my service gentleman who always takes excellent care of me and explains everything to me that needs to be done to my vehicle. Fits me in whenever I need service to my car.

quick.. my service advisor Travis was very quick knowledgeable and did not try to upsell me